Insight Pest Solutions operates a Spokane office at 425 W 2nd Ave, Suite 102, providing residential pest control with options for interior and exterior treatments. Customers frequently note clear technician communication and practical prevention tips.
Customers highlight technicians who explain findings, close gates and respect property, and offer both interior and exterior service on request. Many note improvements after initial and follow-up visits. Some feedback raises concerns about door-to-door sales expectations and cancellation terms; prospective customers may wish to review service agreements carefully.
Serving Spokane and nearby communities in the greater Spokane area. Contact the Spokane office to verify coverage for your address.
Typical services mentioned in reviews include exterior and interior treatments, wasp and yellow jacket nest removal, ant treatments, rodent control for sheds and structures, and ongoing maintenance plans. Technicians also provide on-site guidance about pest sources and prevention.
Recent reviews commonly praise polite, knowledgeable technicians and effective treatments for wasps, hornets, rodents, and small gnats. Many note thoroughness, willingness to treat inside and outside, and attention to details like securing gates. Pricing for maintenance plans is described by some as reasonable compared to alternatives. A smaller set of reviews mention concerns about sales promises and cancellation terms, suggesting customers should read contracts closely.
I appreciate your services! Your tech Elijah was very knowledgeable and helpful. I was concerned about some insects I’d noticed lately inside my house. Elijah explained what they were (little gnats) and how our mild Winter allowed them to continue breeding inside the damp dirt in some adjacent flower pots I’d left outdoors next to the patio door. Great service and education all in one!
They have been great! Had lots if wasps and hornets when moved in they took care if it, the shed had rodents, they took care if it. Continued upkeep has kept my home and lot bug free all at a monthly price well below competitors. Elijah always closes gates etc behind him. Happy with my service.
Elijah was pleasant and professional. He was efficient at his work and willing to do the inside treatment as well. He has been my 3rd technician and I have been pleased with Insight completely.
I’m writing this review to warn others so they don’t experience what we did.A door-to-door salesman from Insight Pest Control approached us while we were doing yard work. He claimed their service was safer for pets, people, and the environment, said many neighbors were using them, and repeatedly stated we could cancel anytime if we weren’t satisfied.That turned out to be untrue.After the first treatment, we experienced a severe ant infestation in our garage — something we had NEVER had before. When we called for help, we were sent straight to voicemail and did not receive timely assistance. We had to handle the infestation ourselves.Despite the service not working, we were charged $894.53 for four very short visits. When I tried to cancel due to cost and poor results, I was told I could not cancel without a large cancellation fee — directly contradicting what the salesman told us.After I canceled and believed the account was closed, $787 was later withdrawn from my bank account without authorization.Note: I did not sign a Contract all I signed was an understanding check list, Pretty much understanding what the sales man was telling us, and I signed for them to use my Debit card. No contract with cancelation fees.This company uses misleading sales tactics, has poor customer service, and makes it extremely difficult to cancel. If they get your card information, be very careful.I strongly recommend not doing business
We found several active wasp nests and an active volleyball sized yellow jacket nest and Wesley was happy, almost excited to help take care of them for us. Would definitely recommend insight! Thanks Wesley!
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