Business ProfileVerifiedPest Control Companies in Tempe, Arizona
Bug Guardian Pest Prevention
Tempe-based Bug Guardian Pest Prevention provides pest prevention and extermination for homeowners and businesses in the Phoenix metro area. It has served the Valley since 2010.
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Business Highlights
- It is a family-run company.
- Its pest-control technicians are highly trained, licensed, bonded and insured.
- Its technicians are trained and certified.
- Its pest-control products are EPA-certified and described as safe around families and pets.
- Bug Guardian does not use service contracts.
- Its services are fully guaranteed.
Service Area
Phoenix metro area.
Public local listing. Bug Guardian Pest Prevention is one of 9 pest control companies ProsGrade lists in Tempe, Arizona.
Listing details
12 services listed, including Termite treatment, Spider pest control and Scorpion removal. Open Monday to Saturday. 190 reviews.
- Verified listing details
- Service information
- Customer review signals
- Photo gallery
- Public contact information
- Published local profile
How This Business Compares
How Bug Guardian Pest Prevention compares with the other 8 pest control companies on ProsGrade in Tempe, using public Google ratings and review counts.
- Has more Google reviews (190) than 5 of the 8 other Tempe pest control companies on ProsGrade.
Services Covered
12 services- Termite treatmentThorough inspection and a home-specific treatment plan.
- Spider pest control
- Scorpion removalProperty inspection and a customized treatment program.
- Scorpion home seal23-point home sealing treatment.
- Mosquito controlBarrier spray applied with a backpack sprayer; the yard is ready for family and pets within 30 minutes.
- Bed bug removalThorough home inspection and a customized treatment plan.
- Commercial pest controlRestaurants, offices, warehouses, mobile offices and HOAs.
- Roof rat removal
- Rodent removal
- Gopher removal
- Bee removalColony and honeycomb removal.
- Flea and tick pest control
Reviews
What customers say
Customers praise friendly, knowledgeable technicians. One customer values having the same technician service the home, while another says termite service was arranged within two days of the initial call and describes the technician as efficient and tidy. A separate customer reports that a fee was demanded after a bug-removal quote they understood to be free; they say the owner later showed up unannounced, disturbed tenants, yelled at them and threatened a lien over the fee.
Customer Reviews
Jonathan Safa
TLDR: He threatened a lien on the home over a $45 "free quote".
I’m honestly shocked this company has any 5-star reviews. Our experience was the complete opposite of professional.
We contacted them for a bug-removal quote, which their website clearly says is free. Only after they left the property did they text demanding $45. That’s when things went downhill.
Weeks later, the owner showed up unannounced, disturbed our tenants, then called and yelled at me for nearly 10 minutes before I even understood who he was. He then threatened to put a lien on our house.... over a frivolous $45.
Based on the website versus what actually happened, it felt less like a quote and more like a pressure tactic after we chose not to move forward. The website clearly states "free quote".
If professionalism, clear pricing, and basic courtesy matter to you, I’d strongly recommend looking elsewhere.
I am attaching screenshots.
PS, the invoice was created after the call. No real invoice was provided at the time of service or anytime shortly thereafter.
UPDATE: After this review was posted, the owner contacted me again and threatened legal action for “defamation” related to this review.
UPDATE 2: his attorney did in fact just call me trying to get me to remove this review. I am attaching a screenshot of the phone call I received.
Dan Cifelli
We have been using Bug Guardian for years! They are competitively priced, professional and most importantly, we are bug-free!!!
Sue Wade
After our initial call there was someone ready to service our house for termite control within 2 days. Our treatment fellow, David Lim, was very pleasant, efficient, knowledgeable and tidy. We are very pleased with this company.
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Frequently Asked Questions
Does Bug Guardian require someone to be home for outside service?
No. The company says someone need not be home for outside service, but locked gates must be left unlocked for technician access.
Which payment methods does Bug Guardian accept?
It accepts cash, checks, credit cards and Zelle.