Local pest control service providing inspections and tailored treatment plans for residential and commercial properties in Tyler. Technicians communicate clearly about options, timing, and costs before work begins.
Customers highlight punctual arrivals, clear explanations of options and pricing, and technicians who are courteous and detail-oriented. The company emphasizes honest guidance without pressure to purchase services that aren’t needed.
Based in Tyler and serving nearby Smith County communities. Call to confirm service to your location.
Services include general pest control for ants, roaches, spiders, and rodents, targeted bed bug treatment options, and follow-up visits as needed. Inspections identify activity, entry points, and conducive conditions, with a plan that outlines treatment methods and pricing.
Reviews note prompt scheduling, on-time arrivals, and professional communication from both the owner and technicians. Several customers mention clear pricing and no-pressure explanations of treatment options. Feedback also points to thorough work and quick resolution for common pests, with specific praise for bed bug treatment capabilities. Overall sentiment emphasizes courteous service and attention to detail.
Shy, the owner showed up when he was supposed to and followed up before he got here. We are having a pest issue that is so frustrating. Although the pest is really hard to get rid of he was completely honest with me. We own a business and it was really great to feel like I was being treated like we treat our customers. He didn't push to sell us anything. He just laid out what options there were, what the costs would be and what he thought the bang for the buck we would get. Honestly the treatments would not have yielded a good enough result so we didn't get service here, however I do need some work at our house so I am booking an appointment with him probably next week. This is the kind of person you want to do business with.
Excellent service from start to finish. The technicians were prompt, professional, and thorough in their work. I appreciate their attention to detail and would definitely recommend them.
I've been using It's Bugs Or Us for a few months now, and their customer service is outstanding. They are always prompt and courteous, and the technicians are knowledgeable and friendly. My pest issues have been resolved quickly.
For effective bed bug heat treatment, It's Bugs Or Us Pest Control - Tyler is the best choice. They utilize cutting-edge technology to eliminate bed bugs with precision.
I only wish every business provided as good a quality product as they do. You won’t find another pest control business as knowledgeable, professional, courteous, and punctual. To top it off - They have by far the best prices. I highly recommend and will be using them from now on.
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