Reliant Plumbing

This place is a scam, and the reason they have so many reviews is they relentlessly follow-up until you leave one. I had avoided leaving one until now because I was hoping to have this resolved. I had a tech come out to evaluate a leak and was quoted about $2600 for the repair. We were informed that we would be charged 50% up front and then on completion of the work. However, we decided to cancel (same day) because we found a much cheaper quote elsewhere. That was November. As of today, I cannot get a return call for a refund. The customer service department is excellent, but they cannot approve refunds and require approval from a manager in the field. I have called multiple times, and still no resolution. I intend to take them to small claims court and file with BBB next week.

Great experience from the time I called I spoke with Alan he was very nice and professional told me a price and said his guys would be here the next day! Victor Garcia and Carlos Fuentes Showed up the next day on time, it was not an easy job pipe in my foundation these 2 worked hard to figure out the best solution very polite, hard workers best experience I have ever had .. it was a very stressful situation but they made sure to take their time and figure out the best possible fix for us. I will never use anyone else again best company, best experience! Thank you

I had a fantastic experience with this team after they installed a new outdoor spigot in my backyard. When I noticed a connection issue a few months later, their office staff was incredibly helpful and managed to fit me in for a follow-up appointment the very next day. My tech consultant, Carlos, did an amazing job. He was prompt, professional, and took the time to be thorough while still working impressively fast. I really appreciated his clear communication throughout the process and highly recommend their reliable service. This is probably the fourth or fifth project I’ve had completed with reliance and they continued to do a great job.

Huge thank you to Reliant and especially Carlos for coming out during the 2026 freeze! He quickly diagnosed the issue and took the time to explain how I can troubleshoot it myself if it ever happens again. He was kind, thorough, professional, and right on time (and even reassured me that since our unit is under Reliant’s warranty, there was no charge for the visit). He also made sure all my questions were answered before leaving. Truly excellent service from start to finish!