From leak repairs and drain clearing to water heater and sump pump work, Jim Ando Plumbing provides day-and-night scheduling and clear communication on pricing and options. Technicians explain findings before work begins and clean up after the job.
Clear communication on scope and pricing, appointments available any day, and technicians who explain findings and options before starting work. Local dispatch from West Seneca supports timely arrival across the Buffalo area.
Dispatching from West Seneca to serve Buffalo and nearby suburbs throughout Western New York.
Leak and pipe repair; drain cleaning and snaking; toilet, sink, and faucet service; water heater service and replacement; garbage disposal repair; sump pump and ejector pump service; kitchen and bath plumbing; plumbing inspections and maintenance; light commercial plumbing.
Customers consistently mention clear upfront pricing and technicians who explain the work and options. Many note prompt arrival and quick scheduling, even during bad weather. Reviews also highlight courteous office staff and clean, professional workmanship. Overall sentiment reflects reliable communication and follow-through.
Being in business 34 plus years, they are very professional, knowledgeable,as well as customer friendly. Service tech explains in detail what the problem entails before beginning the job. Pat,who came to our home, was top notch. Upon completion one has peace of mind job was done right.
Great service! They were very upfront with prices and how long it would take. My technician Zack kept me involved during the process making sure I understood what he was doing and why. I will definitely use them again for any of our future plumbing needs.
Service Tech arrived when he said he would. He gave us an accurate assessment of the problem and explained our options. We were quoted a fair price and it didn't increase after the job was completed. Our Service Technician was Zach C. We would highly recommend this professional and J.Ando Plumbing!
I can’t say enough about Jim Ando Plumbing! Not only are they ridiculously accommodating when it comes to response time but they’re honest in what you need and don’t need. Our technician Zach was so nice and had the patience to explain everything multiple times so I understood everything. The staff at the office was polite, kind, and the cheery person you need in the moment. From a small problem to a big problem you can definitely trust they’ll fix it the best way for you and your house!
I called in the morning and Kenny came to our house within 2 hours in blustery winds and a winter storm watch for WNY. Got all new pipes, fittings, kitchen drain and cleared the drain from the garbage disposal out with snake 15ft. We were concerned that our dishwasher was leaking but Kenny said it's most likely the pipes and the kitchen drains were the issue. After all his work the dishwasher was fine and no water was leaking from the bottom of it. I would highly recommend this company to anyone, very fast and efficient work from Kenny the Technician.
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