PCS Plumbing & Heating Inc is a Buffalo-based plumbing and heating contractor recognized by customers for punctual arrivals, courteous service, and clear explanations. Jobs cited in recent feedback include kitchen sink installs, drain clearing performed with minimal mess, and boiler maintenance with helpful guidance.
Customers report timely appointments, courteous technicians, clear explanations, and careful cleanup. Work quality and attention to detail are recurring themes in feedback.
Serving Buffalo and surrounding Erie County communities from the South Park Ave location.
Common requests include fixture installs (sinks, faucets), drain clearing, water heater and boiler maintenance, and general plumbing repairs. Technicians communicate arrival windows, walk customers through findings, and aim to leave work areas clean.
Reviews consistently note fast response times, often same-day or within a tight arrival window. Homeowners praise technicians for being knowledgeable, polite, and for explaining options clearly. Cleanliness and attention to detail are mentioned frequently, with several noting that areas were left tidier than before. Pricing is described as reasonable by multiple reviewers.
OUTSTANDING CUSTOMER SERVICE! I called about having them come out and they were there within 45 minutes. The nicest man was very knowledgeable and so helpful! Very reasonably priced. Recommend 10 out of 10 and will use again! Thank you so much
Called them to install a new kitchen sink and I could not be more happy! They were easy to work with from getting it scheduled, helping me pick out a sink and the install was great. Everyone was kind, knowledgeable and friendly. The attention to detail was something I was impressed with. They cleaned and made it look better than ever! I highly recommend using PCS!
We were able to get a timely appointment for boiler maintenance. Chris, our technician, was polite, respectful, very knowledgeable and explained what he was doing. His service was efficient, and he even suggested we apply for a possible rebate. Very pleased, all around. Should we ever have need of the company's services, we would be happy to contact them again. Thanks PCS!
Chris was at our house this morning working on our boiler. He was very knowledgeable and answered all my questions. Very polite and respectful of our property. The boiler is working fine which is a great relief. Would recommend PCS to anyone.
I called many plumbers before PCS, many either never responded or responded hours later. PCS set a fairly close window of a few hours.James from PCS came as promised. I received communication texts. He Assessed our clog and drainage issue. He proceeded to methodically release the blockage without causing a huge mess.He was able to use his equipment outside our house. He was polite, respectful, and professional. He even cleaned up after the fact.The job quote window on the phone was the same as what we were charged, I’d even say a little less. I thought it was fair and reasonable based on the timing and job.I would use PCS AGAIN and recommend them without reservation.
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