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The Gentlemen Pros Plumbing, Heating & Electrical
Calgary, AB
4.90 (4832 reviews)
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Business ProfilePlumbers in Calgary, Alberta
Icon Plumbing & Heating
Icon Plumbing & Heating
Icon Plumbing & Heating provides plumbing and heating services in Calgary, Mountain View County, Didsbury, Carstairs and Airdrie. It handles residential and commercial plumbing, including new-construction work.
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Business Highlights
- The company lists licensed journeyman plumbers.
- It lists licensed gas fitters.
- It lists an Alberta Certificate of Qualification.
- It says it is fully insured and has WCB coverage.
- It offers a satisfaction guarantee on new systems and installations.
Service Area
Calgary, Mountain View County, Didsbury, Carstairs and Airdrie.
Active Business Listing
Icon Plumbing & Heating is one of 13 plumbers ProsGrade lists in Calgary, Alberta.
Active
Public local listing
Listing details
8 services listed, including Poly B piping replacement, Hot water tank services and Tankless water heaters. Open 24 hours, 7 days a week. 209 reviews.
- Verified listing details
- Service information
- Customer review signals
- Photo gallery
- Public contact information
- Published local profile
How This Business Compares
How Icon Plumbing & Heating compares with the other 12 plumbers on ProsGrade in Calgary, using public Google ratings and review counts.
- Ranks in the top half of the 13 Calgary plumbers on ProsGrade by Google rating and review volume.
Services Covered
8 services- Poly B piping replacement
- Hot water tank servicesInstallation, repair and maintenance; all major brands and models.
- Tankless water heatersInstallation, maintenance and repairs.
- New-construction plumbingWater supply lines, drainage systems and gas fittings.
- Sump pump servicesInstallation, replacement, repairs and routine maintenance.
- Commercial plumbingInstallations, repairs, preventive maintenance, drain cleaning and sewer-line repairs.
- Plumbing fixture installationToilets, waterlines and water softeners.
- Emergency plumbing24/7 emergency service.
Reviews
What customers say
Customers praise quick responses: one received a plumber within a couple of hours, and another said the office got them in right away. Some also praise professional, friendly service. One customer, however, said a 3 a.m. toilet visit did not resolve the issue; building maintenance fixed it the next day.
Customer Reviews
John Thorpe
I had my on demand hot water system break over the weekend. I contacted Icon and they were able to get someone out I diagnose the problem same day. They had to install a new part but it was fine quickly. Great overall experience with Icon.
Mat
Needed a kitchen sink re-plumbed in one of our rental properties, as well as a toilet snaked. Plumber was great to deal with, very professional. I left a previous review regarding their pricing, however Kyle was quick to come back to the table and negotiate a fair price for the work and materials. I've been dealing with them more today and their service has been exceptional.
Tristan Anderson
I had a minor leak underneath my toilet tank on a Sunday night, and I was able to get Matt from Icon to come within a couple of hours and assess the situation and implement a solution. He was very effective and efficient when it came to the work, but he was also very friendly and even had a few jokes, which lightened the mood. He even educated me on some basic plumbing 101, which I appreciated. Having a plumber come on a weekend, after hours, was not cheap but definitely worth the while and eased the stress I had about the situation. I would highly recommend Icon and Matt and will be using their services again, if ever needed!
Nevada Mitchell
I had icon come in and install a bathtub in a spot where there wasn’t any plumbing they were SO nice and so efficient and even declog my other sink without me even asking. I love that you can call their office and get in right away. You’re not waiting weeks and weeks without hearing from anybody Like other plumbers that I’ve spoken to. 10 out of 10 would recommend and will be using for any future projects!
NJ
Appreciated them coming quickly at 3am, but they didn't help at all. The guy just tried augering the toilet for half an hour, told me he couldn't do anything about it and that he could replace the toilet for $1000, then charged me $270 and left. Next day, I called my building maintenance and they sorted it out in 2 hrs. Surprised they have a 4.9 rating honestly, try at your own risk.
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Frequently Asked Questions
How long does Icon Plumbing & Heating estimate Poly B replacement will take?
The company estimates replacement typically takes 2–5 days, depending on the home’s size.
Can Icon Plumbing & Heating assess a switch from a traditional tank to a tankless water heater?
It can assess the home to determine whether a switch is suitable and notes that installation is more complex.
How does Icon Plumbing & Heating coordinate plumbing for a new build?
It coordinates with builders and trades from planning through final inspection.
Does Icon Plumbing & Heating offer commercial plumbing maintenance plans?
It offers tailored preventive-maintenance plans for commercial properties.
Does Icon Plumbing & Heating provide upfront pricing?
Rates are tailored to project scope and provided upfront.