Roto-Rooter Plumbing & Water Cleanup in Concord, NC provides full-service plumbing, drain cleaning, and water cleanup for homes and businesses. Technicians communicate clearly, review options on-site, and work to resolve problems safely and efficiently.
Local availability 24/7, clear communication during service, and the ability to handle both routine and urgent plumbing issues. Technicians explain findings and next steps, and can complete many repairs during the same visit.
Serving Concord and nearby areas throughout greater Cabarrus County and surrounding communities.
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Plumbing repairs and fixture installs, drain and sewer cleaning, leak detection and repairs, water cleanup and mitigation, garbage disposal and dishwasher hookups, toilet, faucet, and sink services, and basic under-sink plumbing updates.
Customers frequently mention clear explanations, courteous technicians, and prompt arrival. Several reviews highlight successful fixture installs and drain clearing. A minority of feedback notes concerns about follow-up on a warranty-related visit and communication on a sewer issue. Overall ratings skew very positive with many repeat customers requesting specific technicians.
Mr Perez was excellent! He explained clearly what repair needed to happen and kept me informed as the repair proceeded. He is very pleasant to work with-we had requested him to do this repair as we had him to our home previously for a different repair. I highly recommend him.
Roto Rooter Charlotte did a great job of installing my new faucet, drain, and dishwasher as well as updating my undersink plumbing. I was very pleased with the installer. He was very helpful and I will definitely have him come out again.
Called them out for an emergency sewage clog. Showed up and charged $500 to fix it. I was informed that someone would be out to scope the drain with a camera. That never happened. 2 weeks later i had the same issue and reached out since it was under warranty for 6 months. I was then informed that a supervisor stated that based on where the clog was located that they should have never worked on it due to it being a city issue. So I basically was charged $500 an issue that they should not had worked on and that has a warranty that at no point will be upheld. I was scammed out of $500 for 15 minutes of work that solved nothing with a meaningless warranty. Do not use this company at all.
Zairem was amazing (I hope I spelled his name correctly) - We have an old house with old plumbing and some upgrades here and there that have occurred over the years. Our washing machine backed up And was flooding upon drain. Zairem has such a thorough understanding of the plumbing system he was able to track the lines- both venting and draining and determined where there were small isolated clogs that limited outflow.He cleared them and replaced some old connector parts and explained everything he was considering and how he came to the conclusion that led to a fix.I will call roto rooter and ask for Zairem with every plumbing issue we may encounter! - also- he came later in the evening after we returned home for work and had no issues with my dogs and cats ?? what a relief and such a pleasure to work with him. Worth every penny.
I had a great experience with Roto-Rooter, specifically with Reyes and his trainee Ty. They arrived quickly to handle a big mess in my home and immediately put me at ease with their professionalism. They took their time, explained the possible root causes, and even taught me a few tips to help prevent this from happening again and what to do if it ever does.Reyes was very clear and vocal about each step he was taking, and both he and Ty were persistent in working through multiple solutions to fix the issue the same day. Their dedication meant my family didn’t have to evacuate our home, which I greatly appreciate. Much respect to Reyes and his trainee Ty for their knowledge, hard work, and care.
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Emergency service may be available for urgent issues.
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