Sustainable Plumbing of NC focuses on practical residential plumbing solutions with an emphasis on communication and neat workmanship. Appointments are set during weekday hours, and the team explains repair options before work begins.
Homeowners describe consistent communication, on-time arrivals, and straightforward pricing. Technicians explain options, show the work performed, and leave areas clean. The company earns strong ratings across a high volume of reviews from Concord-area customers.
Headquartered on Cabarrus Ave E in Concord, serving nearby neighborhoods throughout Cabarrus County and the greater Charlotte area; call to confirm coverage.
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Common services include leak and drip repairs, garbage disposal replacement, toilet and faucet service, water heater troubleshooting, tankless water heater service, pressure-reducing valve checks, whole-home sediment and water filtration installs, and basic drain clearing.
Reviews frequently highlight prompt scheduling and technicians who arrive when expected. Many mention clear explanations, fair pricing, and respectful treatment of the home, including cleanup. Several customers reference successful fixes for tankless water heaters, water pressure issues, and filtration installs. Overall ratings indicate consistent workmanship and communication.
I had a whole house sediment filter put in today. I'm very pleased with it , they did a wonderful job. Justin also changed the cartridge in the shower , works so much better. great work.
Absolutely love Sustainable Plumbing! I’ve used them at my own home and confidently recommend them to all of my clients here in Charlotte as a Realtor. Every experience has been smooth from start to finish. Their communication is fantastic, their pricing is fair, and they show up when they say they will — which is huge.I’ve interacted with several of their technicians over time, and every single one has been professional, knowledgeable, and genuinely friendly. It’s rare to find a company that’s this consistent. 10/10 recommend!!!!
Our tankless water heater stopped working on a Saturday and they came out within an hour of us calling. Very knowledgeable and friendly. They explained what they were doing and gave us tips to keep things running smoothly.
Sustainable Plumbing is amazingly helpful! Nate came out for extremely low water pressure. Our PRV is old and we knew it needed replacing, however he was able to clean our aerators and avoid charging us $500! Incredibly kind and honest service. We will be back for that replacement later!
The whole experience was awesome. I was notified when my plumber, Justin, was on his way so I knew when to ex1!pect him. Justin was very respectful and professional, completing the garbage disposal installation quickly--and leaving everything in the cabinet near the disposal neater than he found it! Justin also brought out some Sustainable Plumbing treats for my puppies. Altogether a pleasant experience. Highly recommend!
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