Business ProfilePlumbers in Courtenay, British Columbia

Terra Nova Plumbing

Listed in Courtenay 3.80 (43 reviews)(250) 338-8026

Terra Nova Plumbing

Terra Nova Plumbing is a family-owned plumbing and heating company based in Courtenay, serving the Comox Valley since 1983. It provides residential and light-commercial services across Vancouver Island, from Nanaimo to Port Hardy.

Last Updated October 2, 2026.

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Business Highlights

It lists TSBC Licence #0003704.
It says all its tradespeople are licensed gas fitters.
It provides estimates at no charge.
For renovation projects, it offers a free on-site consultation before estimating costs.
Its service division is available 24 hours when an immediate response is necessary.

Service Area

Comox Valley and Vancouver Island, from Nanaimo to Port Hardy.

Active Business Listing

Terra Nova Plumbing is one of 10 plumbers ProsGrade lists in Courtenay, British Columbia.

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Public local listing

Listing details

12 services listed, including Construction plumbing, Domestic water pump systems and filtration and Heating. Open 24 hours, 7 days a week. Rated 3.8 from 43 reviews.

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How This Business Compares

How Terra Nova Plumbing compares with the other 9 plumbers on ProsGrade in Courtenay, using public Google ratings and review counts.

One of 10 Courtenay plumbers on ProsGrade.

Services Covered

12 services

Construction plumbingnew homes, renovations, multi-family developments and light-commercial projects
Domestic water pump systems and filtration
Heatingin-floor radiant (heat pump, natural gas and electric); heat-pump and natural-gas forced air
Gas fittingfireplaces; tank and tankless water heaters; barbecues; radiant patio heaters
Drain cleaning and flushing
Underground piping locationelectrical and gas piping
Hot water tank replacement
Water pumps and treatment
Poly B replacement
Plumbing repairs and fixture replacementfaucets, toilets and tubs
Sewage lift pump maintenancemonthly and annual
Waterworks and drainageperimeter drains and water mains; ground and surface water diversion; curtain and French drains

Reviews

What customers say

Positive feedback highlights quality workmanship and professional service. One customer describes a next-day hot-water tank replacement with questions answered along the way. A different customer reported that the toilet was leaking after a service visit and the old seal ring had not been cleaned up; the camera fee was removed after the complaint.

Customer Reviews

Reid Becker

Was quoted over the phone around $100 to send a technician to scope the drain to check why the toilet gurgled after flushing. He was here about five minutes and told me I most likely needed the tank pumped but removed the toilet anyway and had a look. The bill was close to $500, service call, $100 camera fee, plus the tech's travel time to FB and back to Courtenay. When I complained they removed the camera fee and I paid it. By the way the tech didn't clean up the old toilet seal ring and I can see it leaking out around the toilet now. Never again.

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BB Steen

Can’t say enough good things about the quality of work! Absolutely recommend Terra Nova and will be using again for future projects.

BRUCE WAYNE

Tried going with this company a few times before but the guy always seemed resistant to wanting business or to want to help us.

Robert Larade

Our 12- year old hot water tank had a malfunction just as we came home from vacation. It needed to be replaced. Nick from Terra Nova said one of his guys would call the next afternoon. Early afternoon the next day Karan called & came by. He removed the old tank & installed the new one. Answered all my questions .I was very impressed with the quick, thorough & professional service from this whole team!

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Mike Gee

Nick and Taylon were both awesome after we had a rather large plumbing emergency at our strata complex. They identified the problem, excavated it, repaired it, and buttoned it all back up cleanly and efficiently. The bill was very reasonable for the work they completed.... All this while explaining everything as they went, and both were respectful and polite workers. 5 STARS.

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Frequently Asked Questions

How long do Terra Nova Plumbing's perimeter-drain replacements take?

Most homes take 5–10 days, depending on home size, foundation depth, soil conditions and access to the property.

Can Terra Nova Plumbing inspect perimeter drains without digging?

Yes. It uses drain-camera technology to check for root intrusion, collapsed sections, blockages and poor slope.

What does a Terra Nova Plumbing perimeter-drain replacement involve?

The work includes excavation, removal of old drain tile, installation of perforated PVC pipe, gravel backfill, foundation membrane protection and reconnection to storm drainage. Landscaping and surfaces are restored when the work is complete.

What affects the cost of a Terra Nova Plumbing perimeter-drain replacement?

Costs vary with excavation depth, foundation size, soil conditions and site access.