Whitney Services provides plumbing help for homes and small businesses in Lansing. Technicians are noted for punctuality and clear communication, from diagnosis to completion.
Local Lansing presence, quick scheduling, and technicians who communicate arrival times and walk through the work. Reviews cite professional demeanor, clear estimates, and efficient completion.
Lansing and surrounding Mid-Michigan communities; call to confirm coverage for your address.
Common requests include leak detection and repair, toilet and faucet replacements, shutoff and supply line repairs, drain clearing, and basic water line hookups (e.g., refrigerator supply). Call for availability on larger projects or specialty fixtures.
Reviews often mention punctual arrivals and technicians calling ahead with an ETA. Homeowners highlight clear explanations and upfront pricing before work begins. Several notes praise efficient repairs on water lines and fixtures, along with courteous service. A few comments report scheduling or scope mismatches when booking online for niche items.
Whitney has a system to do all the booking on-line. This confirmed an appointment for Jacuzzi tubing leak. When no one arrived I phoned them. The phone rep. found nothing regarding the schedule visit. She also said they don't even repair Jacuzzi's. I had clearly indicated on-line that this was for a Jacuzzi. She was pleasant but had no explanation for this failure. One star! LDR
Andre provided exceptional service. He called ahead to confirm his ETA and arrived right on time. He quickly diagnosed the furnace issue, replaced the necessary parts he had on hand, and ordered an additional part for later installation. Andre also took the time to explain the heat ducts and dampers and shared best practices for filter replacement. His professionalism, knowledge, and pleasant demeanor were greatly appreciated. I look forward to his return to complete the motor installation. Thank you for sending such a skilled and courteous technician!
James stopped over and helped me out with the water line. In a matter of mins we were all connected, no leaks and we now have water to our refrigerator. Very happy with the work and the professionalism. Will be calling James & Whitney Services again in the future for any additional needs.
Cecil was so helpful and friendly. Did the job in such a timely manner! Thankyou, excellent work.
Raphael did a great job at restoring the electrical outlets at our new home. He was professional, knowledgeable and friendly. He gave me upfront pricing before and during the work. I’ll definitely be calling again if we need anything else.
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Emergency service may be available for urgent issues.
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