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MASTER and SONS PLUMBING

Plumbers in Richmond, Virginia
Ranked #12 in Richmond | Grade C+
4.50 (129 reviews)

MASTER and SONS PLUMBING

Richmond, Virginia-based plumbers available day or night for clogs, leaks, pipe repairs, and water heater problems. Technicians focus on clear communication and practical solutions sized to the job.

MASTER and SONS PLUMBING business photo 1 - Plumbing in Richmond
MASTER and SONS PLUMBING business photo 2 - Plumbing in Richmond
MASTER and SONS PLUMBING business photo 3 - Plumbing in Richmond
MASTER and SONS PLUMBING business photo 4 - Plumbing in Richmond
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Why Homeowners Choose This Business

Open 24/7 with phone support when you need help. Technicians are noted by reviewers for fast arrival, respectful communication, and working cleanly. They explain options before proceeding so homeowners can choose a path that fits the situation Local experience that helps homeowners across Richmond, Virginia compare a more region-aware provider.

Service Area

Serving Richmond, Virginia and nearby communities in the greater Richmond area.

Local Pro Business

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Listing details

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  • Verified listing details
  • Service information
  • Customer review signals
  • Photo gallery
  • Public contact information
  • Published local profile

How This Business Compares

A quick local comparison based on review strength, business detail, and local service fit.
  • Has an established presence within this local market.

Trust Signals

Emergency Service - Open 24 hours for urgent plumbing needs.

Services Covered

  Plumbing Services
  Drain Cleaning
  Leak Detection
  Water Heater Services
  Burst Pipe Repair
  Emergency Plumbing
  Leak Repair
  Water Heater Repair
  Sewer Services
  Water Heater Replacement
  Fixture Installation
  Toilet Repair
  Faucet and Fixture Repair
  Installations
  Repairs
  Sewer Line Service
  Gas Line Repair
  Clog Removal
  Bathroom Plumbing
  Emergency Plumber

Common services include drain cleaning, toilet and fixture repairs, leak and burst pipe repairs, water heater service and replacement, and sewer and gas line work. They also assist with bathroom plumbing updates and troubleshooting low water pressure or recurring backups.

Reviews

Customer Reviews

Jerome Clarke
The tech Lou was A1!! He explained everything and sold me on the speedy and awesome service. I recommend them to anyone for all your plumbing needs.
Ryan Coppage
the younger guys sent out to my house: 5 stars the older gentleman who called me less than 48 hours after the work, that i apologized to for not paying the invoice yet, that i said i was a professor during the last week of classes, AND sai…
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the younger guys sent out to my house: 5 stars

the older gentleman who called me less than 48 hours after the work, that i apologized to for not paying the invoice yet, that i said i was a professor during the last week of classes, AND said i'd send payment that as soon as i got home: zero stars

i'd guess he's the owner

some people hear an apology/admittance of wrongdoing and realize that you know that you're in the wrong/they dont need to grind their heel into you.

and some people hear an apology and think they can bully you because they perceive it as weakness.

this is very likely the latter.

-did the boys/techs do a good job: hell yes.
-did they show up the day after being called: yes.
-were they polite they whole time AND when handing me a $900 bill: yes.

was the (likely) owner an absolute terror on the phone
Brian Emanuel
Darren and J did a great job and was speedy as well, amazing workers with great work ethic. Repaired the burst pipes and installed more efficient ones as to not have any future problems. This is my second time having Darren and first time h…
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Darren and J did a great job and was speedy as well, amazing workers with great work ethic. Repaired the burst pipes and installed more efficient ones as to not have any future problems. This is my second time having Darren and first time having Jay come help with an issue I needed fixed but they still remained upbeat, positive, and very respectful. Highly Recommend their services.
Amanda
A while ago I asked for a quote in getting a bathroom installed into my home. They came out twice the first time was a pleasant interaction. However the followup was less so. I emailed and called a few times as I never received a quote, at…
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A while ago I asked for a quote in getting a bathroom installed into my home. They came out twice the first time was a pleasant interaction. However the followup was less so. I emailed and called a few times as I never received a quote, at one point a received a quote for work I didn't even want done. The second time they came back was to confirm what I wanted done and they pushed for me not to get permits, kept asking about other projects in the home and still did not get me a quote with clarity in a timely manner. As a first time homeowner who relies on research and reviews, I would say this company did not act as I believe they should have.
Nosleep Ink
Theses guys are amazing, my mothers toilet was clogged so we called them and they arrived within the hour. They resolved the issue within minutes, quick and clean, they also added a discount for senior citizens. What more could I ask for "g…
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Theses guys are amazing, my mothers toilet was clogged so we called them and they arrived within the hour. They resolved the issue within minutes, quick and clean, they also added a discount for senior citizens. What more could I ask for "great service and great pricing".

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Special Offers

Emergency Service

Emergency service may be available for urgent issues.

Frequently Asked Questions

Yes, the team is listed as open 24 hours, seven days a week. You can call anytime for urgent issues like leaks, clogs, or no hot water and they will advise on next steps and dispatch when available.

They handle drain cleaning, toilet and faucet repairs, leak detection, burst pipe repairs, water heater service, and sewer and gas line work. They also assist with bathroom plumbing updates and troubleshooting low pressure or recurring backups.

Response times vary by time of day and current workload, but many reviewers mention prompt arrivals, sometimes within an hour for urgent clogs or leaks. Calling is the fastest way to confirm availability for your address.

Technicians typically assess the issue on site and discuss options and expected costs before moving forward. For larger projects, you can request a written estimate after a site visit.

Yes, they service and replace water heaters, including diagnosing no-hot-water issues and leaks. The technician will explain repair versus replacement options based on the unit’s condition.
 Verified Listing

Opening Hours

  • Monday Open 24 hours
  • Tuesday Open 24 hours
  • Wednesday Open 24 hours
  • Thursday Open 24 hours
  • Friday Open 24 hours
  • Saturday Open 24 hours
  • Sunday Open 24 hours

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Business Details

Business Rating
4.50 (129 reviews) Pro Listing
Address
3309 Broad Rock Blvd, Richmond, VA 23224
Business Type
Plumber
Website
http://www.masterandsonsplumbing.com/
City Page
Plumbers in Richmond, Virginia

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