Featured

The Plumbing Officials

Plumbers in Richmond, Virginia
Ranked #5 in Richmond | Grade B+
4.90 (212 reviews)

The Plumbing Officials

The Plumbing Officials is a Richmond, Virginia-based team focused on responsive service, clear communication, and practical solutions for residential and small commercial plumbing. Technicians work to diagnose problems accurately, explain options up front, and complete repairs with minimal disruption.

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Why Homeowners Choose This Business

- 24/7 availability for urgent issues
- Prompt scheduling and communication
- Fair, transparent pricing with invoices and photos when applicable
- Technicians who explain options and focus on resolving the root cause Local experience that helps homeowners across Richmond, Virginia compare a more region-aware provider.

Service Area

Headquartered near Lamb Ave in Richmond, Virginia (23222) and serving the broader RVA area.

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Listing details

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  • Verified listing details
  • Service information
  • Customer review signals
  • Photo gallery
  • Public contact information
  • Published local profile

How This Business Compares

A quick local comparison based on review strength, business detail, and local service fit.
  • Maintains a competitive standing in this market.
  • Performs at or above the local average rating.
  • Shows strong customer satisfaction signals based on review quality and volume.

Trust Signals

Emergency Service - Open 24/7 for emergency plumbing needs.

Services Covered

  Plumbing Services
  Drain Cleaning
  Emergency Plumbing
  Burst Pipe Repair
  Fixture Installation
  Water Heater Repair
  Installations
  Toilet Repair
  Leak Detection
  Repairs
  Pipe Replacement
  Faucet Installation
  Garbage Disposal Repair
  Sewer line inspection
  Shower Valve Repair
  Commercial Plumbing

Common services include leak and pipe repair, unclogging drains, toilet and faucet fixes or replacements, water heater diagnostics and replacement, garbage disposal repair, and emergency plumbing for frozen or burst lines.

Reviews

Customer Reviews

Tiffany Harris
I cannot recommend The Pluming Officials highly enough! They recently helped with a plumbing issue for my mother who is a senior citizen, and the service was absolutely outstanding. They were incredibly patient, kind, and took their time to…
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I cannot recommend The Pluming Officials highly enough! They recently helped with a plumbing issue for my mother who is a senior citizen, and the service was absolutely outstanding. They were incredibly patient, kind, and took their time to make sure the job was done right. They worked tirelessly until the issue was completely resolved and never tried to upcharge us or find unnecessary issues to increase the price.
Their professionalism is unmatched. It is rare to find a company that shows such genuine concern for their customers. As an added bonus, they are very reasonably priced and offer a fantastic discount for seniors and military personnel. If you want an honest, caring, and professional plumber, call them!"
Lee Warner
These guys are absolutely wonderful. We had a pipe freeze and burst last night. Within 30 minutes The Plumbing Officials were at our house. The issue was fixed within an hour. The pricing for an after hours emergency was incredibly fair. Th…
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These guys are absolutely wonderful. We had a pipe freeze and burst last night. Within 30 minutes The Plumbing Officials were at our house. The issue was fixed within an hour. The pricing for an after hours emergency was incredibly fair. They provided a detailed invoice with photos. A+. These guys are going to be my go-to for future emergencies (god forbid) and planned projects.
Kathy Roletter
We had a plumbing emergency just a few days before Christmas. We called the plumbing officials and originally they said they might be able to get someone out in the afternoon. A little while later, they called back and said a plumber was on…
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We had a plumbing emergency just a few days before Christmas. We called the plumbing officials and originally they said they might be able to get someone out in the afternoon. A little while later, they called back and said a plumber was on his way, which was awesome news. Our plumber‘s name Is Khalil and he was wonderful! Our plumbing problem was not as complicated or as expensive as we feared. Khalil solved the problem quickly, and actually took care of an extra thing in one of the bathrooms. He was friendly, courteous, professional, and very kind. We really appreciated the excellent service and the reasonable price. highly recommend this plumber!
Angie Cabell
Edited to add: Joe was on the phone and at my house making things right before lunch! He acknowledged that my calls had simply fallen through the cracks and he was going to do whatever it took to correct my disappointment. How great is that…
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Edited to add: Joe was on the phone and at my house making things right before lunch!
He acknowledged that my calls had simply fallen through the cracks and he was going to do whatever it took to correct my disappointment. How great is that! We all make mistakes, but very few accept responsibility. I appreciate the honesty/ character and look forward to recommending their services!!!
Charged $195 to turn up the thermostat on my water heater. Chalked it up to education.
Charged $500 to snake a drain. Chalked it up to post-COVID “crazyflation.”
Nice guys so asked them to install outdoor shower before patio is laid. They told me to call two weeks prior to installation. I’ve called three times, have spoken to a lovely person each time, yet have never received a return call. Patio being installed tomorrow. Too late for shower. If you didn’t want the job you should’ve just said so. Shame on you.
Megan Hodges
Joe and Zack quickly took care of my plumbing issues (within 3 days of calling for a non-emergency situation) at a fair price and expert execution. Highly recommend. Clearly very knowledgeable and shared some possible improvements I might m…
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Joe and Zack quickly took care of my plumbing issues (within 3 days of calling for a non-emergency situation) at a fair price and expert execution. Highly recommend. Clearly very knowledgeable and shared some possible improvements I might make if they are useful to me without feeling like I was being pressured.

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Special Offers

Emergency Service

Emergency service may be available for urgent issues.

Frequently Asked Questions

Yes. The company is noted for responding to after-hours and off-peak emergency calls. Availability is listed as 24 hours, and reviewers describe quick arrivals for urgent issues like burst pipes.

They handle common residential and light commercial needs such as leak and pipe repairs, clogged drains, toilet and faucet service, and water heater work. They also address urgent problems like frozen or burst lines.

Customer feedback points to fair, transparent pricing with no pressure to add unnecessary work. In some cases, invoices include photos and clear descriptions of the repairs performed.

Yes, they service and replace water heaters, including troubleshooting, thermostat adjustments, and full unit swaps when needed. Technicians typically explain options and costs before proceeding.

Response times vary by schedule and demand, but reviews mention quick scheduling, often within a few days for non-urgent issues. For emergencies, arrival can be much faster, sometimes the same day.
 Verified Listing

Opening Hours

  • Monday Open 24 hours
  • Tuesday Open 24 hours
  • Wednesday Open 24 hours
  • Thursday Open 24 hours
  • Friday Open 24 hours
  • Saturday Open 24 hours
  • Sunday Open 24 hours

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Business Details

Business Rating
4.90 (212 reviews) Featured BusinessPro Listing
Address
2407 Lamb Ave, Richmond, VA 23222
Business Type
Plumber
Website
https://theplumbingofficials.com/
City Page
Plumbers in Richmond, Virginia

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