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Business ProfilePlumbers in Richmond, British Columbia

Impetus Plumbing and Heating

Listed in Richmond 5.00 (509 reviews)

Impetus Plumbing and Heating

Impetus Plumbing and Heating provides plumbing and heating service for homes and businesses in Richmond, British Columbia. The company emphasizes clear communication, efficient repairs, and leaving spaces clean and ready to use.

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Why Homeowners Choose This Business

Customers highlight courteous communication, careful cleanup, and clear explanations before and after work. Technicians aim to resolve the issue fully and confirm satisfaction before leaving.


Service Area

Headquartered on River Road in Richmond, British Columbia and serving surrounding Metro Vancouver communities.

Services Covered

14 services

Services include leak diagnosis and repair, clogged drain clearing, faucet and toilet service, water heater and boiler servicing, pipe repairs, plumbing for renovations, and general maintenance for residential and light commercial properties.

  • Plumbing Services
  • Emergency Plumbing
  • Plumbing Repair
  • Drain Cleaning
  • Leak Detection
  • Toilet Repair
  • Faucet Installation
  • Water Heater Service
  • Boiler Service
  • Pipe Repair
  • Fixture Replacement
  • Commercial Plumbing
  • Residential Plumbing
  • Plumbing Maintenance

Reviews

Customer Reviews

Brandon Beavis

Have relied on Impetus for our plumbing & HVAC needs over the year. Today they did an especially great job, so I figured I'd leave a review! Yesterday, our AC unit began leaking, we originally deemed it was a simple filter clean / replacement needed, but shortly after we realized there was build up in the tube that needed a flushing. Darryl and team were quick to identify the issue and resolve it - just in time for the heat wave. Great service. Highly recommend.
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Kevin Pestano

Daryl Wong is nothing short of excellent. I recently bought a vanity for my bathroom and had some issues with how to run the drainage pipe. I took a picture and what was going on. With his knowledge and guidance, I was able to get all the right pipe fittings and install it without any issues. This guys a pro! Thanks Daryl!
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Richard Huang

The Impetus team was able to work speedy and professionally to unclog a very tough outdoor drainage. No matter the task, they are very responsive and quick to provide solutions. Highly recommend their services.

gary andow

Mathias and Jordan showed up promptly on the day of our water heater replacement. They were efficient, friendly and professional...all the skills you want present when maintenance is being done on your home. They knew what they were doing too...installing a brand new Bradford White hot water tank completely and right up to code in just a few hours. Thanks guys! We'll call again for any future plumbing needs.
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Yulia Radchenko

Impetus Plumbing and Heating provided outstanding service when we experienced an emergency with our main sewer line. From the moment we called, the company was responsive, professional, and quick to arrange assistance. Mathias conducted a thorough inspection of our main sewer line and quickly identified the source of the problem. He accurately diagnosed the issue, located tree roots blocking the pipe, and professionally removed them, restoring the sewer line to proper working condition. His expertise, efficiency, and clear communication throughout the process were outstanding. I highly recommend Mathias to anyone in need of a reliable, knowledgeable, and skilled plumber. Excellent service and workmanship from start to finish. Well-deserved 5 stars!
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Peter Cripton

We had impetus do a combination boiler replacement and replace a manifold valve on one of our heating circuits. Alvin and Jordan and their teams did great work for us. They ran into some difficulties because our utility room is very cramped but they honoured their quote and the final job was fantastic. They were easy to communicate with, punctual, professional and provided several photographs of the before and after aspects of the work they did. I would definitely work with impetus again if I needed more work done in the plumbing or heating systems of my home.
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Ben D'Andrea

I'll soon be booking a third job with Impetus Plumbing. I was completely satisfied with their work in my apartment's kitchen and bathroom on two previous occasions. Today, the team of Mathias and Jordon worked with commendable efficiency and professionalism. Impetus Plumbing gets my highest possible recommendation.
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Fiona Hunt

Mathias from Impetus Plumbing came to fix my backed up kitchen sink and did a great job. He was careful and paid good attention to detail as he first ascertained what the problem was and then set about fixing it. He also addressed an issue with my bathroom sink and it's now in great working condition. I am very happy with Mathias' service, and Impetus Plumbing.
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Will Campbell

Outstanding work and customer service provided by Alvin and Jordan. They were professional, friendly, clean and efficient. They ensured the job was completed properly and I was satisfied with it before leaving. They left their contact info in case there were any issues that required follow-up. They are both a positive reflection of Impetus Plumbing!
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Kathleen Gebbie

Alvin and Jordan spent three hours patiently figuring out our problem and fixing it. They were both friendly efficient and courteous. All cleaned up after they were finished. My husband and I would definitely call them if we have future problems.
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Melina Elektra

10/10 — would trust Mathias with my pipes, my house, and my sanity. Mathias was attentive, communicative, and clearly takes a lot of pride in his work. What was supposed to be a plumbing nightmare turned into a surprisingly pleasant two-day experience (which feels illegal to say about plumbing). He went above and beyond every step of the way and somehow managed to keep everything impressively clean, my floors have truly never felt more respected. He’s also funny, personable, and the kind of professional who actually explains what’s happening instead of vanishing into the pipes like a mysterious wizard. On day two, I felt so comfortable with his work and trustworthiness that I left him alone in my home while I went to work, a level of trust I do not hand out lightly. Exceptional work, great vibes, zero stress. If you need a plumber, Mathias is the answer. Hire him. Thank him. Tell your friends. ?????
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G. Plotz

Alvin from Impetus Plumbing did an incredible job with servicing my residential boiler. He was friendly and knowledgeable. He wen't over and above explaining to me the issue, what needs to be done, and what could be done going forward to extend the life of my unit. I wouldn't hesitate to use Impetus Plumbing again.
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Andrew Cartwright

Really great experience with Impetus Plumbing. Very professional and friendly from quoting the job to getting it done. Mathias arrived at our home on time and did an excellent job. Very efficient, very knowledgeable. Everything was explained and we are very happy with the job done. If you are looking for a plumber, I highly recommend Impetus Plumbing. Ask for Mathias!
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Frequently Asked Questions

What plumbing issues do you handle most often?

Common calls include leaks, clogged drains, fixture repairs, and water heater or boiler issues. The team also assists with replacements and upgrades when a repair is not the best long-term option.

Can you provide a quote before starting work?

Yes, technicians discuss the likely scope and costs before proceeding. If additional issues appear during the job, they explain options and get approval before continuing.

Do you service both residential and commercial properties?

Yes, services cover homes, strata units, and light commercial spaces. Scheduling is arranged to minimize disruption to occupants or business operations.

How quickly can you come out for a plumbing problem?

Response times vary by time of day and workload, but same-day visits are often available. Call to check current availability and the earliest arrival window.

What should I do before the plumber arrives?

If safe to do so, turn off the affected fixture or the main water supply to limit damage. Clear the work area and note any recent changes or sounds that could help with diagnosis.