Mr. Rooter Plumbing of Rochester, Minnesota-MN provides day-and-night appointment options for homes and businesses. Technicians focus on clear communication, neat work, and laying out repair choices before proceeding.
Open 24/7 with appointment flexibility. Technicians communicate clearly, present options, and keep work areas tidy. Service covers common residential and commercial plumbing needs in the Rochester, Minnesota area.
Serving Rochester and nearby communities in the greater Rochester, Minnesota area.
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Services typically include drain cleaning, clogged toilets and sinks, leak detection and repair, pipe repair, fixture installs, garbage disposals, water heater repair and replacement, and general plumbing maintenance for homes and businesses.
Customer feedback frequently highlights courteous technicians who arrive on time, explain issues clearly, and keep the workspace tidy. Several reviews note good communication about options and future maintenance needs. Some reviewers feel pricing can be on the higher side, though work quality and professionalism are commonly praised.
Derek F. Arrived on time. He listened to the whole problem then talked with me thru options. He then got right to work. I watched the entire process from start to finish, i was asking questions along the way he answered them all with patience. Suggested a long term fix and got another appointment scheduled at my convenience. I have had this issue before and the last person from a different company was rather rude and pretty much brushed me off. Derek was amazing and I would highly recommend Mr. Rooter Plumbing to anyone that asks. Pricing was fair for the issues I had financing was also offered if I wanted it. I was dreading dealing with another company again after the other experience I had, but I am so glad I reached out to Mr. Rooter Plumbing!!
Daniel was courteous and gave us some reasons why we were having multiple back ups of our drain. I appreciated the information on future work we may need due to old pipes. He was great with my dogs in the house and was tidy. Thanks!
They are extremely expensive, clearly overcharging.Their online booking system is very convenient and works pretty well, and the technician was very nice and professional. They charge $60 upfront just for the visit and estimate. They then try to add as many things as they can, and offer you a set of "packages", all of them extremely overpriced, like 2-3 times more expensive than any other plumber would charge.I told them I just wanted them to fix what I called them for. It was just replacing the water connection to the washer. Their estimate was $350, when it's just a 15 minute job with $10 in parts. But I had already waited for a day, and it was leaking. It indeed took the technician about 15 minutes to replace it.Extremely expensive, never calling them again unless I really have to or if I win the lottery.
Very friendly and knowledgeable Daniel A. Explained things very clearly and laid out options for the fix. On time and wore boot covers. I appreciated he explained about parking in the street in case his vehicle leaked. An extra amount of courtesy that was appreciated. The job was done quickly and neatly. I do think they may be overpriced but I didn’t have time to shop around and compare.
Dan Allen was the technician who came to my mom’s apartment to install her bidet. He was friendly, professional, and completed the installation quickly and did a wonderful job. I highly recommend Dan and everyone I dealt with at Mr. Rooter Plumbing. I would hire them again!
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