Residential plumbing company serving the Rochester area from Spencerport with an emphasis on communication, punctuality, and clear pricing.
Clear explanations before work begins, options discussed on site, and courteous technicians who clean up after the job. Flexible scheduling with rapid response noted by many reviewers.
Rochester, Spencerport, and nearby Monroe County communities on the west side; call to confirm coverage for your address.
Services include drain clearing and hydro jetting, leak and burst pipe repairs, toilet and fixture replacement, laundry and kitchen plumbing updates, and diagnostic inspections for slow drains and backups. They also service water lines and address common issues in older homes.
Reviews consistently highlight fast response times and technicians who clearly explain findings and options. Many customers mention reasonable, transparent pricing and professional, tidy workmanship. Several note successful drain cleaning and hydro jetting results. Communication and punctual arrival windows are recurring positives.
Michael was very professional and thorough in inspecting and diagnosing the situation with my home's drainage system. I decided to have the hydro jetting done on the main line from my house to my septic tank. It took Kory more time to unpack and pack up his gear than to clean the PVC so well that I could plainly see the purple adhesive at the inside joints.A week later, our upstairs toilet and shower along with our laundry drain backed up. I called back up, and James came down to investigate. He was very detailed and thorough. Not only did he unblock a substantial mass that had formed about 10 feet in from the toilet, but he identified that a portion of the PVC drainpipe on that branch must have a bend in it. We looked in the basement ceiling, and sure enough, a portion of the PVC pipe not only had a bend but was sloped up for a stretch for some reason.Very happy with the expertise and willingness of Michael, Kory, and James to explain what they were observing and what pragmatically to do about it.Hopefully I don't have further drain issues, but if I do, Jack & Jill Plumbing will be my first call.
Jack & Jill plumbing helped me tremendously in setting up my laundry room. The pipes were old and needed fixing before the machine could be set up and they were able to price it out and get the job done in the same morning! The communication was excellent and they made sure to check that all the pipes were sturdy and not leaking, even from connections that they did not directly install which I appreciated so much! I would definitely recommend Jack & Jill to anyone in need.
?????Mike was excellent. He responded very quickly and arrived faster than expected, which was a huge relief. His pricing was very reasonable, and he took the time to clearly explain what caused the plumbing issue, how it happened, and exactly what the solution was. He was extremely informative, professional, and helpful throughout the entire process. I really appreciated how transparent and knowledgeable he was. I highly recommend Mike to anyone needing a reliable and honest plumber.
I recently hired Jack & Jill Plumbing to fix a burst pipe, and technician Matt did an outstanding job. From the moment he arrived, he was professional, friendly, and highly skilled. Matt took the time to clearly explain the issue, what caused it, and how he planned to repair it. His communication was excellent, and his workmanship was top-notch.The repair was completed efficiently and with great attention to detail. It’s clear that Matt takes pride in his work and truly cares about customer satisfaction. I’m very happy with the service and will definitely call Jack & Jill Plumbing again for any future plumbing needs.
We had to have a toilet replaced and we can be unreasonably picky about work done in our home. We were pleasantly surprised from start to finish with how the job was handled by Jordan and Cayden and Jack & Jill Plumbing.Jordan and Cayden came out to give us an estimate very quickly and were prompt with the time we were given. They handled the job very professionally, giving us options and answered our multitude of questions.The job was done same day at a good rate and they left the site spotless .We would highly recommend Jack & Jill Plumbing and Jordan and Cayden.
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Emergency service may be available for urgent issues.
Get a clogged drain cleared with upfront pricing.
Flat-rate install for a standard toilet you provide.
Multi-point inspection for common leak and drain issues.
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