Pearson Plumbing, Heating/AC & Pest Control operates from 2415 20th St in Rockford, providing multi-trade home services. Reviews note prompt scheduling, clear communication, and a range of plumbing and HVAC solutions.
Local availability, a single point of contact for multiple home services, and technicians noted in reviews for responsiveness and thorough work. Phone support is available and online contact options are listed on the website.
Rockford and nearby areas in Winnebago County and surrounding communities.
Plumbing repairs and replacements, drain and leak troubleshooting, fixture installs, water and gas line work, plus heating/AC service and pest solutions.
Recent reviews often highlight quick response times, especially during urgent furnace issues, and clear communication about arrival windows. Several customers note professional workmanship on installs and repairs. There are also a few reports of after-hours follow-up delays. Overall sentiment trends positive with many mentioning same-day help.
During this last big chill, my furnace chose to quit...on Saturday after 5:00pm. Pearsons had a person answering the phone and the service tech, Eric, called me within an hour to let me know that I was next inline then called when he was on his way. He found the problem (an internal fuse) and made sure that the unit would continue to run. Not all heroes wear capes. Thanks!
A big thank you goes out to Pearson for getting to my house on the same day, they had to replace a condensation pump on my furnace and they were here within an hour when I called them. Thanks for your good service.
I'll go ahead and give them one star, just for the employee that answered the phone. I had an emergency faucet leak and called for assistance after hours. The man who answered my call was nice. He put in the request and told me that I would be receiving a call when an on-call plumber is available. Well, its officially been 24 hours since I made the call to Pearson and still havent received a phone call from anyone within the company. Luckily found someone else to get the job done. Bottom line: don't call Pearson for an emergency after hours.
Mark M, and Eric did a great job on my furnace and heat pump installation!!!! Very Professional work and installation. No corners cut. They worked long hours to get the job done.Thank you!! John W also did a great job with the estimate. If you want it done right, ask for these guys.
Left a message on their website contact us form late Friday night about having a gas lines moved.They called me Monday am at 9 and got me a quote over the phone, and scheduled the install for Tuesday.Line was moved in less than 2 hours and cost me a heck of lot less than what I expected.Don’t hesitate to give them an opportunity to earn your business. My work is warranted for a year!I’ll be calling them again.Happy Customer all around and the job looks incredible!I was expecting scheduling alone to take weeks not days.
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Emergency service may be available for urgent issues.
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