Business Profile

Benjamin Franklin The Punctual Plumber

Plumbers in Scottsdale, Arizona
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Benjamin Franklin The Punctual Plumber

Local Scottsdale, Arizona plumbing contractor handling repairs, replacements, and water quality upgrades with an emphasis on communication and tidy workmanship.

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Why Homeowners Choose This Business

Customers highlight technicians who communicate options, complete work in one visit when possible, and clean up before leaving. The company maintains extended daily hours for easier scheduling Local experience that helps homeowners across Scottsdale, Arizona compare a more region-aware provider.

Service Area

Scottsdale, Arizona headquarters with service across the Phoenix metro and surrounding neighborhoods.

Active Business Listing

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Public profile details

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  • Business details
  • Photo gallery
  • Public contact information
  • Published local profile

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How This Business Compares

A quick local comparison based on review strength, business detail, and local service fit.
  • Performs at or above the local average rating.
  • Has more review volume than many local competitors.
  • Shows strong customer satisfaction signals based on review quality and volume.

Trust Signals

Licensing - AZ ROC200353 (per widely cited listings)

Services Covered

  Plumbing Services
  Drain Cleaning
  Water Heater Replacement
  Fixture Installation
  Tankless Water Heater Install
  Drain And Sewer Diagnostics
  Leak Repair
  Maintenance
  Toilet Installation
  Faucet and Fixture Replacement
  Repairs
  Main Water Line Repair
  Water Filtration System Install
  Reverse Osmosis Installation
  Plumbing Maintenance
  Pipe Repair
  Clogged Drain Service

Common requests include leak and line repairs, toilet and faucet replacements, water heater repair and replacement (tank and tankless), drain and sewer assessments, and installation of whole-home filtration and under-sink reverse osmosis systems.

Reviews

Customer Reviews

Ron G
Pricing was about $600 per hour. Benjamin Franklin Plumbing was called about a blockage in the drain line from the washing machine. The plumber used a camera to locate the blockage, so he was aware in advance where it was located, which w…
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Pricing was about $600 per hour. Benjamin Franklin Plumbing was called about a blockage in the drain line from the washing machine. The plumber used a camera to locate the blockage, so he was aware in advance where it was located, which was in the wall behind the washer. He then called to say he was unlikely to clear the blockage through the pipe itself and would have to open the wall behind the washer. He provided a quote of over $1,800 to clear the blockage. The plumber said he had eight years of plumbing experience – so he should have known how much work was involved. The invoice was $1,803 for about three hours of time including the travel time.
The charges on the final invoice show three-line items as follows: (See photo)
• $296 disconnect & reinstall washer & dryer (only pulled back from wall about 18”)
• $296 cut access hole (to cut opening in the drywall about 18” by 24”)
• $1,211 drain repair

A few days later I called to speak about the charges with management, however I could only leave a message with the phone representative. A few days after that I received a call from the Vice President of Operations, and I asked if he would review the charges. He said he would and then he would call me back. He never did call back, so I subsequently sent a letter to the person who is listed as a qualifying party on the Registrar of Contractors website for Benjamin Franklin, and as a statutory agent on the Corporation Commission website, asking him to review the charges. He never contacted me back either.

In summary, the charges amounted to about $600 per hour and then no contact from company.
Brian Stephens
I needed to replace my waterline to the house. Jesus was the plumber that came over and did the labor. He was very professional. This man deserves a raise. I would recommend Ben Franklin plumbing for your plumbing needs.
Thomas Sleasman
Justin and his apprentice worked quickly and did a fine job. They were courteous and cleaned things up well. It was great having everything completed in one afternoon, especially since the tank we replaced was corroded and we had no hot…
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Justin and his apprentice worked quickly and did a fine job. They were courteous and cleaned things up well. It was great having everything completed in one afternoon, especially since the tank we replaced was corroded and we had no hot water. Went with a more modern tankless system this time around. AZ is tough on tanks. Thanks
Marsha Dixon
Cisco did a great job. He was very friendly and efficient. He cleaned everything up and disposed of the old unit along with all of the trash. Brad was also very nice, friendly and knowledgeable. He took the time to explain options to me a…
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Cisco did a great job. He was very friendly and efficient.
He cleaned everything up and disposed of the old unit along with all of the trash.
Brad was also very nice, friendly and knowledgeable. He took the time to explain options to me and to my daughter.
I appreciate the quick response, the no.pressure sell and the speedy job.
I will recommend this company.
I love your name too! ??

Thank you
Marsha Dixon
Jordan Ristau
We just had Benjamin Franklin Plumbing install a BritaPro CitySoft whole home filtration system along with an under-the-sink reverse osmosis system at our home in Avondale, Arizona, and I couldn’t be happier with the results. The difference…
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We just had Benjamin Franklin Plumbing install a BritaPro CitySoft whole home filtration system along with an under-the-sink reverse osmosis system at our home in Avondale, Arizona, and I couldn’t be happier with the results. The difference in our water is night and day—our drinking water tastes incredibly fresh, our ice is crystal clear, and the water in our showers feels noticeably softer.

From start to finish, the entire experience was extremely pleasant. The team was fast, efficient, professional, and very respectful of our home. The installation was clean, well-organized, and everything was explained clearly. You can tell they truly care about the quality of their work and customer satisfaction.

If you’re in Avondale or anywhere in the West Valley and looking for water filtration, water softening, or plumbing services, I highly recommend Benjamin Franklin Plumbing. This was a true 5-star experience across the board.

The photos show the difference clearly—the crystal-clear ice and the clean, professional install of both the reverse osmosis system and the whole home filtration system.

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Special Offers

Emergency Service

Emergency service may be available for urgent issues.

Water Heater Check and Options Review

Assessment of existing tank or tankless unit with replacement options discussed on site.

Call for pricing
Whole-Home Water Filtration Consultation

Evaluate home needs and review filtration or RO system options.

Free estimate
Toilet Replacement Estimate

Estimate to replace an existing toilet with a new customer-selected model.

Free estimate

Frequently Asked Questions

Homeowners often call for leak repairs, toilet and faucet replacements, water heater service, and drain diagnostics. The team is also noted for installing whole-home filtration and under-sink reverse osmosis systems.

Yes, customers report replacements and conversions involving standard tanks and tankless units. Reviews mention same-day completion for some water heater jobs when parts and access allow.

Appointments can be booked during daily hours from morning through evening. Many reviewers say they received clear arrival windows and timely updates.

Reviews frequently mention technicians outlining choices before work begins. Customers note that estimates are discussed on site and questions are answered plainly.

Yes, multiple reviews reference whole-home filtration and reverse osmosis installations. Homeowners report noticeable improvements in taste, clarity, and overall water feel.
 Not Verified

Opening Hours

  • Monday 6:00 AM – 8:00 PM
  • Tuesday 6:00 AM – 8:00 PM
  • Wednesday 6:00 AM – 8:00 PM
  • Thursday 6:00 AM – 8:00 PM
  • Friday 6:00 AM – 8:00 PM
  • Saturday 6:00 AM – 8:00 PM
  • Sunday 6:00 AM – 8:00 PM
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Business Details

Business Rating
Not Currently Available Not Verified
Address
7440 E Karen Dr # 500, Scottsdale, AZ 85260
Phone
Business Type
Plumber
Website
City Page
Plumbers in Scottsdale, Arizona

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