Big Blue Plumbing & Heating focuses on dependable residential plumbing with an emphasis on communication and tidy work. The office team coordinates scheduling and keeps customers informed, while technicians explain options and complete repairs efficiently Serving homeowners across Somerville, Massachusetts.
Local team with steady communication from office to field. Upfront options and quotes, organized scheduling, and careful cleanup on completion Local experience that helps homeowners across Somerville, Massachusetts compare a more region-aware provider.
Based in Medford and serving nearby cities including Somerville, Massachusetts and Cambridge, with service available in surrounding neighborhoods in Greater Boston.
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General plumbing repairs and installs, water heater replacement, fixture and valve repairs, kitchen and bath plumbing updates, leak diagnosis, and small piping projects.
Reviews frequently mention clear communication from the office and technicians, with timely updates and answers to questions. Many note smooth water heater replacements and straightforward estimates. Pricing is described as reasonable, and technicians are praised for punctuality and neat work. A few callers mention helpful phone advice for minor issues.
Kevin is very experienced and knowledgeable, as is Josh. We really appreciated them answering our many questions!Their team does good work and their rates are reasonable. We'd recommend Big Blue for anyone needing plumbing services (except sewer scopes, I don't believe they offer those)
We had a fruit fly issue in our kitchen. Kevin was a gem. He solved the problem on the phone giving excellent advice and support. I recommend him unequivocally. Thank you Kevin and Big Blue Plumbers!
I so appreciate Big Blue. They’re super friendly and very communicative and do quality work. Thank you, Jeannine, for your transparency and organizing my hot water tank replacement. I appreciate your care. And a huge thank you to Randy who did the work. He clearly knows what he’s doing, showed up when expected, took his time to answer my questions, and is very communicative and friendly. Thank you!
I’ve had the pleasure of working with Big Blue Plumbing twice, once ten years ago and again this year. Both times, they changed the water heater, and this year they also fixed a shower. Their service has been consistently excellent. Linda, who handles the phone, is incredibly responsive. She answers all questions and addresses problems promptly, whether through email or phone calls. The work is done efficiently and with great attention to detail. I highly recommend Big Blue Plumbing for their outstanding service and professionalism.
We had Big Blue do an estimate because we knew that our hot water heater was at the end of its useful life- the team talked us through the options and gave us a very clear set of quotes. Then our water heater started leaking two weeks later and they were able to replace it in a matter of hours. The team were so professional, friendly and kept us fully updated each step of the way. We used Big Blue for our AC before, we would absolutely use them again after this experience.
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