Raptor Rooter & Plumbing

Had sewage backup into my basement the day my husband left for two weeks to Europe with my 16-year-old autistic son for a much anticipated trip! So glad I called Raptor Rooter. Dylan was AMAZING. No only did he fix the immediate problem, he called in a remediation company, and helped me get that ball rolling. Not only was his work quick and expert, his manner professional and friendly — he also made it feel like I wasn’t hanging out on a limb by myself with this disaster! HIGHLY recommend Raptor!!

Came home from work to find my kitchen sink and toilets all backed up. Called Raptor Rooter to schedule an emergency appt, (because what family can go overnight without working toilets) and was told the technician would be calling soon. Within 15 mins, Brandon called and 30 minutes after that was already in my home diagnosing my problem. Told me the issue, what he would need to do, and gave me the cost up front. They are spendy, but you get what you pay for. Brandon was very thorough and made sure everything was cleared out and working as it should, before putting everything back together and leaving all areas as clean as he found them. Brandon is very professional but also very personable at the same time. He recommended things that could be done to make it easier if this should happen again, and emailed me those quotes with no pressure to schedule. I’d definitely recommend Raptor Rooter for all of your plumbing needs. Ask for Brandon.. you won’t be disappointed.

Called needing a garbage disposal replacement. They answered on the first ring and got a tech out to me a couple hours later. Brandon was amazing! Super personable and very quick. Brought all the required parts to get us up and running and even fixed one of the steps on my staircase! He looked at some other work we need done and put together quotes for me. Very grateful and pleased. Highly recommend and will definitely have the out again. Thank you!

Dylan did a wonderful job helping us out and was very friendly. I personally tried to unclog our toilet but I did it wrong. After he did it with the same tool I have he gave me some helpful tips on how to use the tool in a more effective way next time it happens. Raptor rooter has been there for us in the past and have always been good to us. I highly recommend going with them if you’re in a pinch. Good honest service with good honest employees. Five stars without a doubt. Thanks guys!

Nicholas installed our new Krause sink—a challenging project—and he handled it beautifully. This post is really all about him. He was courteous, on time, and checked with us at every step to be sure we were satisfied. Quite frankly, we wish there were more people like Nicholas in this world. Thank you, Nick!