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OnPoint Home Services INC.
OnPoint Home Services INC.
OnPoint Home Services is a heating and cooling company founded by a husband-and-wife team and operating from an office and warehouse in Stouffville. The company installs, maintains and repairs home heating, cooling and water-heating equipment. Its water-heater options include electric and gas models in traditional tank-style and tankless formats.
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Business Highlights
- The company describes itself as locally owned.
- It says it has its own team of licensed experts.
- It lists liability insurance and WSIB coverage.
Service Area
Stouffville, Markham, Richmond Hill, Aurora, Newmarket, Pickering, Ajax, Whitby and Oshawa, plus surrounding York Region and Durham Region communities.
Active Business Listing
OnPoint Home Services INC. is one of 7 plumbers ProsGrade lists in Stouffville, Ontario.
Active
Public local listing
Listing details
5 services listed, including Water heater installation, Water heater maintenance and repairs and Furnace installation, maintenance and repairs. Open 7 days a week. 337 reviews.
- Verified listing details
- Service information
- Customer review signals
- Photo gallery
- Public contact information
- Published local profile
How This Business Compares
How OnPoint Home Services INC. compares with the other 6 plumbers on ProsGrade in Stouffville, using public Google ratings and review counts.
- Has the most Google reviews (337) of the 7 Stouffville plumbers on ProsGrade.
Services Covered
5 services- Water heater installation
- Water heater maintenance and repairs
- Furnace installation, maintenance and repairs
- Air conditioner installation, maintenance and repairs
- Heat pump installation, maintenance and repairs
Reviews
What customers say
Customers mention punctual arrivals, professional service and tidy cleanup after water-heater installations. Specific reviews describe a gas hot-water tank installation and a Rheem replacement that included removal of the old unit. One homeowner also praised the copper-pipe soldering and said the new installation met current local codes.
Customer Reviews
essie A
Very impressed with the quality of work. They ensured the new install (water heater) met all current local codes. The soldering on the copper pipes looks incredibly clean. Pricing was exactly as quoted with no hidden fees. They left the place clean. I highly recommend them if you want the job done right the first time.
Andrew Mackie
We had the team from OnPoint Home Services install a new gas hot water tank we purchased through Home Depot, and the entire experience was excellent. The installers arrived on time and were professional, courteous, and efficient. I would highly recommend OnPoint for anyone who requires this type of service.
Yuanhui Rina Zhou
The technicians are patient and professional. They arrived on time and completed the work (water heater replacement) nicely. Highly recommend!
Sunney
Our water heater was 21 years old and needed replacement. Insurance had taken it out from the insurance and were not responsible for any leakage. So we had OnPoint replace it with a new one Rheem brand. The installers were very pleasant and their customer service was very nice. Now the new water heater is covered for any leakage etc. Thank you On Point and the staff for a job well done. Appreciate it. Of course they got rid of the old water heater. The whole area of the installation was cleaned and made tidy after the job was completed. I would recommend anyone to use On Point to change their water heaters. Thanks once again. Good job.
Mariam S
Water Heater Installation
Our old water heater had stopped working so I reached out to Home Depot and they connected me with OnPoint Home Services. We were very happy with their customer service. The staff was great and replied quickly to any inquiries we had. The invoicing process was also quick and easy. We were able to go to our local Home Depot to make the payment.
On the day of the service OnPoint gave us a 60 mins heads up before the technicians arrived which we really appreciated. They came right on time and got the job done efficiently within a timely manner. They also cleaned up everything afterwards and took away the old water heater. Overall, we were very happy with their service and would highly recommend OnPoint Home Services for water heater installation!
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Frequently Asked Questions
What warranty does OnPoint offer for a new water heater?
OnPoint advertises a 10-year parts and labour warranty on new water-heater installations.
Can I arrange a consultation before a water-heater installation?
OnPoint offers a free in-home consultation and custom quote for a new water-heater installation.
How does OnPoint tailor a heating or cooling system to a home?
OnPoint performs a detailed heat-loss and heat-gain analysis and takes measurements to tailor the heating and cooling system to the home's specific build.