Craig Plumbing Centre

Wanted to thank Jordan, RJ and Curtis, the professional service they provided helped with my home installation, they were accommodating, flexible and conscientious. This group is my go to company for any plumbing work. Strongly recommend. Thank you for a job well done. Regards Claudio…

A Trusted Partner for Quality, Service, and Reliability As a local business serving Northern Ontario, we’ve had the pleasure of working with Craig Plumbing on multiple residential and commercial projects over the years — and they continue to impress every time. From a B2B standpoint, Craig Plumbing stands out for their professionalism, responsiveness, and product knowledge. Whether it’s collaborating on a custom bathroom installation, coordinating pool and spa system requirements, or relying on their in-house water treatment expertise, their team consistently delivers high-quality results that reflect well on both our companies. Their ability to handle everything from sourcing top-tier fixtures and spa components to handling installations with precision makes them an invaluable partner. Communication is always prompt and transparent, timelines are met, and the workmanship is solid — which, as any contractor or service provider knows, makes all the difference. Craig Plumbing is not just a supplier — they’re a true partner who understands the importance of shared success. We confidently recommend them to any contractor, builder, or designer looking for a reliable, experienced company to support plumbing, pool, or spa projects across the Thunder Bay region.

Had a great experience with Craig's plumbing in ref to my washer and dryer install. Carlos and his partner had it hooked up and functioning within hours. I was very pleased with their workmanship and attention to detail. From the start of the job to the end I was kept well informed of any decision they had made. Thanks for the great service Curtis and your team!!

Our experience with Craig Plumbing has been great! Our bathroom was old and in desperate need of a renovation. The team at Craig Plumbing helped us through the many steps which were part of the process, from design to completion. The whole project was less stressful largely because of their people. From day one of the demolition of our old bathroom to the final day of installation, we were very impressed with each member of the Craig Plumbing team. Everyone was polite, talented, and patient with us. They were very careful to minimize the impact on our home during the project. A construction project succeeds largely because of the crafts people who dedicate themselves to doing the job right. It was wonderful to see how well the Craig team worked together. Having their own in-house talent makes a real difference. They coordinated the supply of flooring through Pierce Florcraft, and tiles through Anttila Tiles. Both of those companies gave us great service and helped us with our product choices. You hear a lot of horror stories about renovations. We were so relieved that Craig Plumbing delivered what they promised! Their workmanship is excellent and we’re very happy with the finished product! A big thank you to everyone at Craig Plumbing and their subcontracted electrician for all their hard work.

My experience at Craig Plumbing began with Sue - her and her husband own this family business. Giving me insight on all of her selection, once I chose the hot tub my wife and I agreed on, Sue helped me choose all of the options that this tub could be equipped with... She also helped me choose each individual jet pack by giving me personal feedback on almost all of them (all of the ones she had tried - which was nearly all of them). That said, we ordered our tub and now all we had to do was wait. Once it arrived, we very quickly realized that we liked this tub better then our old one (even though the sticker price was nearly 10k less than the previous one after taxes). But most importantly, we've had and continue to have great customer service. There were a few difficulties with the tub at first, trying to sort it out and understand how to use it, but they had their own very friendly and helpful technician Brian come over several times and he managed to resolve the issues. Believe me when I say this, the hot tub should always come second to the service you'll receive following the purchase, and so fair Sue and her great team have nailed it! Thanks again, and I look forward to continuing to do business with you.