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Business ProfilePlumbers in Thunder Bay, Ontario

Robert's Plumbing & Sheet Metal Co

Listed in Thunder Bay 115 reviews(807) 345-9353

Robert's Plumbing & Sheet Metal Co

Robert's Plumbing & Sheet Metal Co is a plumber based in Thunder Bay, Ontario.

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Service Area

Based in Thunder Bay, Ontario.

Active Business Listing

Robert's Plumbing & Sheet Metal Co is one of 7 plumbers ProsGrade lists in Thunder Bay, Ontario.

Active
Public local listing
Listing details

2 services listed: Bathroom leak repair and Hot water tank replacement. 115 reviews.

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  • Published local profile

How This Business Compares

How Robert's Plumbing & Sheet Metal Co compares with the other 6 plumbers on ProsGrade in Thunder Bay, using public Google ratings and review counts.

  • Has more Google reviews (115) than 5 of the 6 other Thunder Bay plumbers on ProsGrade.

Services Covered

2 services
  • Bathroom leak repairA customer says a leak from the bathroom into the dining room was repaired and the cause explained.
  • Hot water tank replacementA customer says a leaking tank was replaced within an hour of the call.

Reviews

What customers say

Customers report prompt responses to water leaks, including a bathroom leak repair and a separate hot water tank replacement within an hour of the call. Another customer says the plumber fixed the problem but damaged the tub, left a mess in the bathroom and laundry room, and left the front door open without an apology.

Customer Reviews

Jh Park

I have massive issues with them. Willing to taking them to court. Long story short. They visited my house without notice, Yhe guy called wrong number. He looked into the furnace with a flashlight for about 2 minutes. Nothing to fix. That's it. And then gone. The front desk lady called my husband on the same day at 4pm. He explained it and she said it was a free service so I knew I didn't have to charge of this event. However, I have got a letter of invoice today. When I called the lady to clarify this, she ended abruptly and rudely in the middle of conversation . Also, the description on invoice is different. I called the owner, he said just one word "pay it" and then hang up. My husband text him as previously agreed, we will not be paying this invoice, The owner threatened us, it will go to collection or court. Do not get Robert's. Not good business for customers.
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Andrew Young

Horrible customer service. Have attempted to fix furnace 4 times and it never stays fixed. Doesn't return calls. Says will show up to fix and then don't and never call to reschedule. Could not be less impressed with the service levels.

Lisa Simmik

I can't say enough about how pleased I am with the exceptional service from Robert's Plumbing. Water was leaking from my bathroom into dining room and had been working with restoration company but plumbing was my responsibility. On the recommendation of someone who uses their services regularly, I contacted them. They responded quickly, made the repairs and explained what had happened. I have made several recommendations to other people and all are extremely pleased with service. Thank you for making a bad situation easier.
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Megan Catherine

Technically he fixed the problem, but in doing so he damaged the tub, left a big mess in the bathroom, and apparently broke one of my plant pots in the laundry room and just left the mess. No message or apology or anything. He also left my door wide open when he left. Maybe supervise the plumber if you are having someone from this company come. Obviously I was too trusting and let him do the job while I wasn't home.
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Kelsey

Our hot water tank rusted out and started leaking late last night. We called Robert’s plumbing this morning at 10am and they were at our house replacing the tank within an hour. The price was also a good deal. The replacement took about 45 minutes and the 2 gentlemen that came were awesome. Highly recommend.
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