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Vernon Air Conditioning, Plumbing & Electrical Services
Vernon, BC
5.00 (653 reviews)
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Fox Plumbing Heating Cooling Electrical
Fox Plumbing Heating Cooling Electrical serves Vernon with plumbing, heating, cooling and electrical work. The company began in 1999 as a father-and-son operation run from a single-car garage and home office.
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Business Highlights
- Fox describes itself as family-owned and operated.
- Fox says it is accredited by the Better Business Bureau.
- Fox says it uses flat-rate pricing on all services.
- Fox says it offers live answering 24 hours a day.
Service Area
Vernon, Armstrong, Cherryville, Fintry, Enderby, Chase, Kamloops, Lake Country, Lumby, Salmon Arm, Sicamous and Spallumcheen.
Public local listing. Fox Plumbing Heating Cooling Electrical is one of 10 plumbers ProsGrade lists in Vernon, British Columbia.
Listing details
11 services listed, including Plumbing repair and inspections, Water heaters and Kitchen and bath plumbing repair. Open 24 hours, 7 days a week. 2,770 reviews.
- Verified listing details
- Service information
- Customer review signals
- Photo gallery
- Public contact information
- Published local profile
How This Business Compares
How Fox Plumbing Heating Cooling Electrical compares with the other 9 plumbers on ProsGrade in Vernon, using public Google ratings and review counts.
- Ranks in the top half of the 10 Vernon plumbers on ProsGrade by Google rating and review volume.
- Has the most Google reviews (2,770) of the 10 Vernon plumbers on ProsGrade.
Trust Signals
Phones answered 24/7 for scheduling and urgent dispatch, subject to technician availability.
Services Covered
11 services- Plumbing repair and inspectionsfrozen/burst pipe repair
- Water heaterstankless; repair, maintenance and installation
- Kitchen and bath plumbing repair
- Sump pumpsrepair and installation
- Gas linesrepair and installation
- Water filtration and softenerswater-softener repair and installation
- Repiping
- Drain servicesdrain clearing, rooter service, hydro jetting and camera inspection
- Sewer linesrepair and installation
- Water linesrepair and installation
- Leak detection
Reviews
What customers say
Installation feedback includes an HVAC job described as quick and efficient, as well as updates during a Gemstone permanent-lighting installation. A plumbing customer says both bathtub faucets began dripping the day after pressure-relief-valve work; Fox repaired one, refused a no-charge request for the other, and the customer hired another plumber. Furnace and heat-pump customers report follow-up problems: one says Fox did not provide an itemized invoice and a later representative blocked a rattling vent with cardboard, while another says the heat pump did not work properly, support was available only through an automated system, and a repair appointment was cancelled without notice after an eight-hour trip through a snowstorm.
Customer Reviews
Rick Fonger
Fox did $18,000 worth of work on my house. Generally acceptable. One of the things they did involved turning the water off and installing and testing a pressure relief valve. The day after that, both bathtub faucets dripped. I asked them to repair the drips. They repaired one, took half a day and charged me over $500. I requested the repairs be done at no charge since I felt they were responsible for the leaks. After escalating my request to numerous employees and managers, they all refused. Eventually I simply went to another plumber to repair the other faucet. He took 15 minutes and charged less than $250 to do exactly the same repair on the exact same faucet. It’s not likely that I will use Fox again, for anything.
P Borek
Would really like to choose no stars. My furnace for a 900sq ft mobile home cost 13,000. You read that correctly. Fox wouldn’t provide an itemized invoice, and when I needed a repair the following year, the fox rep. took a piece of cardboard from my recycle bin, and used it to block a rattling vent. I refused to pay the $150 call out charge.
Never never again. And then they ask me for a review?
Larry Edwards
We had an HVAC system installed and we were very impressed at how quick and efficient Ross and all the others were, in at 8am and out by 4:30 pm. Everything appears to functioning flawlessly.
Thank you Fox Plumbing & heating for a job well done ??
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Frequently Asked Questions
What happens after a customer chooses a repair or installation option?
After an option is selected, Fox says it proceeds with the repair or schedules an installation date.
Does Fox offer financing for home-service purchases?
Fox offers financing through Financeit for home-service purchases; no down payment is necessary under the described option.
Does Fox's Service Partner Plan include a plumbing inspection?
The plan includes an annual whole-home plumbing inspection; Fox describes it as a 103-point check performed by certified plumbers.
Does Fox offer weekend emergency service?
The Service Partner Plan includes weekend emergency service, excluding electrical work.