Discount Plumbing

peggy jo on Discount Plumbing

Now... I just looked I have one roll left. I can't just get up and go to store. No car. Hardly any money left to buy more... ya ever think of that. Very sick, barely walk, 1 roll left til next month . You still don't touch anyone's belongings in their home. Especially with out asking 1st. Bring your own towels to a job.. and what about the 1st time..left crap all over bottom of my shower, screws on floor, and my body wash knocked over, just left down there with debris. You forget about that?Left debris knocked my body was on bottom of shower too! Never cleaned up after hisself. Today, 2 came. The one was helping hisself to my stuff. Bring your own towels,rags, and clean up your mess. Left crap on bathroom floor and left, never returned. Cleaning up after your mess is part of the job too! Where were they raised. Despicable, nasty! But, took time to look in mirror, at hisself as he put on his hat. OMG ??

Shoonu Lacey on Discount Plumbing

Extremely happy with service today! We had a close lightening strike and power failure which led to our hot water heater not working anymore. Being the day before a Holiday we thought we would be without hot water for some time. Our trusted electrician suggested Discount Plumbing. So glad we did! Chris and Daniel came out and changed circut board and 2 heating elements and got it working for a VERY reasonable price. We practically have a brand new water heater after the repairs. Very nice young men. They also gave us a senior discount. Having had some very shady plumbers in the past we are very thankful we found a great new plumber.
Very greatful customers

Deb Frazier on Discount Plumbing

Thank you so much. I called very early and the guys came very quickly to help get my house back to running smoothly. Will and Hunter were very friendly and respectful to me and my home. I felt like they used the time here to get to the issues quickly and get the problems solved.
I will use them again.

Tania Molina on Discount Plumbing

Subject: Clarification and Refund Request Regarding Multiple Invoice Charges
Dear Discount Plumbing.
My name is Tania Molina, and I'm reaching out to address confusion regarding the invoices I've received, the quality of work performed, and to request a resolution to this matter.
Invoice Issues
Invoice #113542: This invoice, totaling $267.80 (including taxes), dated 12/06/2024, lists a quantity of 2 at $130 each. To my knowledge, no work was performed during this visit. I am requesting a refund for this invoice, as I do not understand what these charges pertain to.
Invoice #113615: This invoice, totaling $198.77, dated 12/13/2024, reflects the agreed-upon amount discussed with your plumber, covering both labor and materials for the valve cartridge replacement. This amount is correct, and I am willing to pay it as initially agreed.
Duplicate Invoice Amount (68.77): I have received repeated emails requesting payment for an additional $68.77, claiming it is for materials and parts. However, these charges were already included in Invoice #113615, and the same invoice number is used for both amounts, which is highly unusual and confusing. I am requesting that this $68.77 charge be discarded, as it appears to be a duplicate or erroneous charge Quality of Work:
Additionally, after the cartridge replacement, my tenants reported weak water pressure in the shower Upon verifying the issue, I observed that the hot water pressure was significantly lower than the cold water.
l attempted to contact your office multiple times via phone and email for assistance but received no response. Left without a resolution, I hired another plumber, who determined that the cartridge installed by your technician was damaged and caused the ongoing water pressure issue.
This additional expense was completely avoidable had the work been done correctly initially.
Resolution Request
To resolve this matter, I am requesting the following:
A refund of $267.80 for invoice #113542, as no work was performed during that visit.
Adjustment of my balance to reflect only the $198.77 on Invoice #113615, which is the correct amount for the agreed-upon labor and materials.
The removal of the $68.77 charge, as this is a duplicate or erroneous charge.
An acknowledgment of the quality of work issue and assurance that similar situations will not occur in the future. I value clear communication and professional service and trust that you will address this matter promptly. Please let me know if you require any additional information from me to expedite the resolution.
Thank you for your time and attention to this matter.

Anonymous on Discount Plumbing

We’ve always had phenomenal service from these guys! Especially the late night calls, they will always show up ready to work. Thank you Chris and of course Dusty for being such awesome people??