Local plumbing company providing repair, replacement, and maintenance services for residential and light commercial customers in greater Winston-Salem.
Clear communication from scheduling through completion, options-based estimates, and tidy workmanship are common themes in recent feedback. Customers also note punctual arrivals and technicians who explain findings and next steps in plain terms.
Winston-Salem and surrounding Triad communities. Call to confirm your location.
Leak detection and repair; water heater repair and replacement; drain clearing and cleaning; toilet, faucet, and garbage disposal repair or replacement; basic plumbing inspections and maintenance.
Reviews frequently highlight punctual arrivals, clear explanations, and multiple repair options with upfront pricing. Many customers mention same-day solutions for water heaters, leaks, and clogged sinks. Office communication and respect for the home, such as wearing shoe covers and cleaning up, are also recurring positives. Several note that routine maintenance visits are thorough and informative.
On time, reviewed concerns, gave multiple options on how to address. Thorough, quick, detailed, well explained, completed repair quickly. They did a great job, took care of our concern. They were pleasant, professional, and easy to work with. Sold me on the yearly service contract pays for itself with proactive future assignment of our plumbing system. Great job, Thank you!
I received my water bill with a substantial increase. I contacted the Water Company and was informed I had a leak and what I had to do. I was recommended to PFPlumbing by my neighbors, they were pleased with their experience by the company. I made an appointment and established a time. Garrett Ernst arrived on time respecting my time. He was able to find the leak among other problems. They were rectified. Each repair was completed and the area was left spotless. Overall, I was extremely satisfied with the Company and most of all their employee Garrett Ernst. I established a monthly plan with them. The work completed is guaranteed for two years. This says a lot about the company.
Highly recommend using PF plumbing. Water heater went out right after our recent icy conditions. Office staff frequently communicated and was able to send someone once roads were safe. Kenneth arrived and was excellent to work with. He was very knowledgeable and was able to replace our water heater the same day.
We had a periodic inspection/routine maintenance visit. The service technician---Mr. Brandon Sylvester---was world class in every way. His inspection was comprehensive and thorough; His explanations of results and recommended actions were clear and concise. We were also impressed by Mr. Sylvester's ability to provide and explain multiple options for future action.This was hands down the best plumbing preventive maintenance session we have ever had. 5 Star+
Dana and Ashley on the phone were great customer service and immediate response to scheduling needs. Corey and Ken arrived on time and were very professional. They put shoe covers on before coming in and got right to work. They explained and showed us the issues, gave us options and pricing up front. They were able to unplug the sink and get the garbage disposal unjammed without having to replace it. It was the least expensive option. They took a quick look at the hot water heater for us while they were there and found a leak. The pan was just about to overflow and there were other obvious issues. It is 18 years old. We were thankful it was caught before causing ceiling and other damage. This is Friday and it is scheduled for replacement on Monday. Great service we will obviously use going forward. Thanks Pf, Corey and Ken!
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