Sunrise Premiere Pool Builders provides design-build services for new in-ground pools and spa additions, plus renovations for existing pools. Office hours are Monday through Friday, 9:00 AM to 5:00 PM Serving homeowners across Annapolis, Maryland.
Local familiarity with Annapolis, Maryland-area properties and site conditions helps streamline planning and permitting. The company provides guidance on selections and keeps clients informed through each construction stage. Homeowners can review options in person or by phone to match budget and yard layout.
From Arnold, the team serves Annapolis, Maryland and nearby Anne Arundel County communities, assisting with site reviews and project planning throughout the region.
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Custom in-ground pool design, pool construction, spa integration, pool remodeling and renovation, tile and coping updates, equipment setup and related project coordination.
Recent reviews often mention responsive communication during planning and installation, plus helpful guidance when selecting features and accessories. Several customers note a smooth build process and attentive staff. A portion of feedback cites concerns about follow-up and warranty responsiveness after completion. Overall ratings reflect a mix of strong experiences and some frustrations with service after the sale.
Sunrise Pool has been fantastic from start to finish in installing my pool. The entire team has been responsive in all stages of the build.
Great experienceMy husband and I had a great experience with the Sunrise Pool staff yesterday. Everyone was friendly, welcoming, and professional from the moment we arrived. The staff was attentive, helpful, and made sure we had so many options to choose from. When picking out our accessories for our pool. Their positive attitudes and excellent customer service really stood out and made our visit even better. Thank you to the entire team for all your hard work—I look forward to visiting again.The Noble’s
I had my pool installed in 2021 and this is how my plaster looks 5 years later. No help calling and the customer service is awful. Use another company, I regret using sunrise every summer.
Seriously DO NOT go through them for your pool!!! We have had nothing but terrible experiences. Things were promised by the sales team but when it came to it he said he never said xyz. The filter broke season two (which was under “warranty” I called 5 times and finally got the owner on the phone and he screamed at me for 10 minutes straight and blamed me and said he would call me back and never did. I left multiple messages. I fixed it myself for $600 out of pocket. Year three I was using the vacuum and chunks of plaster came up from the bottom. Plaster is covered under warranty for three years. They DO NOT cover labor or water so what is covered is just plaster (on average it is $4-$7 per square foot) this section is maybe 4 inches. I now have to pay $1000s for water (it cost me $1800 to fill originally) and whatever their labor is. HORRIBLE customer service, they do not stand behind their work only by their terrible warranties.
So far so good on our pool build. Let me just say building a pool takes a lot of people and steps. First is the dig and destruction of your yard. Second they frame the pool with steel. Third they run the plumbing. Fourth they shoot the gunite and let it cure for about a week, you need to wet it down 1-2 times per day. Fourth they complete the tile and coping. Fifth they run the electrical. Sixth you get your deck/patio work done. Seventh is having your fence installed. Eighth is to plaster the pool and then fill with water.We got a great pool design from Mike our salesman and then have worked with Diane/Patrick and Don at the office to keep the project moving forward. They have explained and followed up on every phase of the work. The price and quality of the pool is hard to beat.I will update once the pool is 100% complete and being used.
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