Andy's Pool Service

I should have read the reviews before signing on with Andy’s. My pool maintenance issues perfectly mirror the negative responses on pool equipment maintenance and repairs . They have had my pool vac for close to 3 weeks due to it needing repair. In addition whatever the part/device converts salt to chlorine has not worked in almost a month hence algae buildup. Andy’s was aware of this need repair but crickets!!! I informed them today I am terminating our relationship.

The Company is very thorough, precise and also listens and responds well to questions. I feel like our person treats our pool just like he would his own pool. I am glad we have him because I know he is taking care of the pool with each visit with great care. Company is solid and trains their team quite well.

Having tried hard for some time to find a suitably experienced contractor to help with our HOA pool renovation project I came across Andy's Pool Service and how glad I am to have found them. From the very start of discussions and negotiations for our project they were nothing but open, honest and first class. The work was efficiently and effectively carried out with minimum fuss and maximum efficiency. All those who worked on the project were skilled and committed to do a first class job. The after service was carried out without any fuss and in a timely manner. The finished product is just brilliant. Thanks particularly to Adam Cochran and Spencer for their dedication to their work. I highly recommend them.

I was a customer of Andy Pool Service for nearly 20 years, which makes this experience even more disappointing. Over a four-month period, my pool was consistently green and losing water. I contacted them numerous times to report the issues. They repeatedly claimed there was a leak in the pool itself, yet whenever I turned off the pump, there was no water loss—something I communicated to them multiple times. Despite my ongoing complaints and attempts to help diagnose the problem, the situation was never resolved. Eventually, they stopped returning my calls altogether. During this time, I continued to receive invoices for services such as filter cleanings and “shocking” the pool, even though the pool remained unusable and visibly neglected. I ultimately hired another pool company, which resolved all issues within two weeks. The problem turned out to be a faulty valve—not a pool leak—and since the repair, there has been no water loss and my pool has remained crystal clear. In short, I paid for months of service that produced no results. One could say I was “taken to the cleaners,” except my pool never was. This was an unacceptable level of service, communication, and accountability, especially for a long-term customer.

Richard and Antonio at Andy's Pools have taken care of my small irregularly shaped salt-water pool for over 10 years! They take care of everything - chemicals, pool & filter cleaning, week to week maintenance. Andy's Pool Service is dependable - weekly service rain or shine, cold or hot - my pool is maintained all year long. Andy's just replaced the 10 year old tile on my pool negative edge (1st pic below), has replaced several worn-out pumps, and maintained the original pool heater for years. Great service department and pool construction and rehabilitation services - reasonable prices and quick service complement their standard pool cleaning services! Highly Recommended!