River Pools of the Carolinas

Putting in our Riverpool inground fiberglass pool is the best decision we’ve ever made! The install went right along, the staff is second to none, all sweet as they can be and so helpful 24-7! This is our third summer and the memories just keep coming! Thank you to the whole river pools team for making something beautiful for our family!!!

Great experience with River Pools of the Carolinas. Spoke with several companies over the span of 6 months before landing with River. The owner Frank was honest and transparent. Enjoyed working with the admin team, Alison and Carla as well. Our project manager, Denny was thorough and handled all our questions and concerns. I would definitely use them again if ever bought another pool.

We had a great experience with River Pools from start to finish. The team was professional, friendly, and easy to work with throughout the entire process. They were very transparent with pricing and everything was completed on time as promised. Frank stood out in particular. He was honest, knowledgeable, and always willing to answer questions, which gave us a lot of confidence in the decisions we were making. What really sets them apart is their ongoing support. Even years after the pool was completed, they’ve been responsive and helpful whenever we’ve had questions or needed guidance. Overall, we’re extremely happy with the experience and would highly recommend River Pools to anyone considering installing a pool.

River Pools did far more than just install my pool—they completely transformed an unusable, steeply sloped backyard into a true home retreat. From the very beginning, they guided me through every detail of the planning process and seamlessly coordinated all the necessary subcontractors, ensuring everything was done correctly and professionally. Their communication was excellent—I received daily updates on progress, which gave me complete confidence throughout the project. The transformation is remarkable. I’ve included before-and-after photos so you can see just how dramatic the results are.

We had our pool installed by River Pools of the Carolinas (Charlotte franchise), and now that we’ve had a full year to enjoy it, we can honestly say it was one of the best decisions we’ve made for our home and family. When we first started researching pool companies, we were honestly nervous. A pool is a big investment, and you hear so many horror stories. What really made River Pools stand out was their transparency. Before we even signed a contract, they shared contact information for previous customers and encouraged us to visit their completed pools. Every single family we spoke with had wonderful things to say. Not one other company we considered offered that. That level of openness gave us so much confidence moving forward. We started our project in September 2024. Our backyard space is a bit constrained, so choosing the right model was really important. The River Pools team guided us patiently and helped us select the I30 model with a separate 8x8 spa, making sure everything would not only fit but also look beautiful. The way they positioned and installed the pool was done with so much care and attention to detail — it truly feels like it was meant to be there. The pool was in the ground by October, and by January 2025 everything was completed, including inspections, finishing work, and the basic landscaping immediately around the pool and spa. We later worked with our own landscaper to complete the rest of the yard, which made the overall space look even more beautiful — but River Pools did a great job creating the core poolside area. Like any big home project, there were a few bumps along the way. But this is where River Pools really proved who they are. Whenever something came up, they were responsive, supportive, and solution-focused. They never made us feel like we were on our own. A very special thank you to Frank, Denny, Addison, Allison, Ed, and Carla — each of you played a part in making this such a positive experience. You were professional, approachable, and genuinely cared about getting everything right. Now, a year later, our pool and spa have truly become the heart of our home. The kids absolutely love it, and we’ve hosted so many fun pool days and parties with friends. We’ve already made so many great memories out there. River Pools of the Carolinas felt less like just a contractor and more like a partner throughout this journey. If you’re considering a fiberglass pool, we wholeheartedly recommend them. Sharing a few photos of our backyard from the River Pools photoshoot — they captured the space beautifully!