Escape Pool Cleaning

After 7 years of operation, we were upgrading our spa connectivity & performance. Willing to diagnose the problem & provide solutions that save $$$. Example 1: Instead of selling a whole iAquaLink controller & antenna Matt was able to determine the only device necessary was the antenna (saving ~$1,000). Example 2: instead of selling new AquaPure chorinator, Steve simply disassembled & cleaned unit with muratic acid & re-installed (saving $750). Example 3: During AquaPure disassembly found heating flow control valve dislodged & contributing to unstable heating. Replaced & resecured control valve (saving $250). Excellent service from Matt & Steve.

Matt and his team are one of the most knowledgeable services here in Charlotte when it comes to pool chemistry, care, maintenance, equipment startup, and pool function. They are well versed in not only pool care but also repair. I would highly recommend them for any pool owner.

Hired by pool builder. Pool is getting cleaner. Provided extra services I was unaware of. I would request meeting pool technician upon first treatment to understand their plan. Better communication up front could have helped a new pool owner understand and communicate any challenges. We had excessive dirt in our pool and on second visit the proper equipment was not brought out. That was frustrating but the work was completed on time and after that issue the communication improved.

We’ve had our first successful green-free pool season. The crew meticulously managed our pool leaving us with sanitized, and crystal clear water. They also came and closed it down for the season and covering it. Great value, awesome results and compassionate care. Highly recommend.