Prestigious Pool Service LLC provides residential pool upkeep and repair with service windows Monday through Saturday. The company supports ongoing maintenance plans and on-site troubleshooting for common equipment problems Serving homeowners across Concord, North Carolina.
Consistent scheduling, clear communication channels, and service options tailored to residential pool needs. The company focuses on practical maintenance routines and straightforward repairs to keep pools swimmable through the season Local experience that helps homeowners across Concord, North Carolina compare a more region-aware provider.
Primary service in Huntersville, with jobs accepted in nearby Lake Norman communities and Concord, North Carolina when scheduling permits.
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Weekly or biweekly cleaning, skimming and vacuuming, water chemistry testing and balancing, filter cleaning, pump and filter troubleshooting, minor leak detection and repairs, equipment replacement as needed, and seasonal opening/closing services.
Reviews commonly note reliable weekly visits, responsive communication from the owner, and clear water results. Positive feedback mentions quick diagnostics and repair of issues like leaks. Some critical reviews cite communication gaps, delays in follow-up, and concerns about equipment recommendations. Overall ratings trend positive but indicate room for improvement in responsiveness during complex repairs.
This company is horrible. They lied and said I needed a filter when I didn’t. They made me buy a filter from them that was generic they said it had a warranty, but clearly it didand it was used and it messed up my pool and now this year I had to buy a real filter because nobody could service my pool because the filter that I bought from them was a cheap filter that I paid $1400 for when it wasn’t even worth that then when I reached out to them to get Assistance, they said they couldn’t help me. They didn’t have enough workers in all reality. They knew that they did me wrong, but it’s OK.
I have been using this company for about 1 year after purchasing a home with a pool. They are reliable and show up the same time every week. They are also always available for questions and have repaired a few things. Our kids use are in the pool daily and love it. Will continue to use them!
Always on time, pool is crystal clear, rapid response from owner when I have questions. Company maintains both my home pool in Davidson and even drives four hours to provide as needed, special requests, to my beach home on Bald Head Island which requires a ferry ride to access. Recommend without reservation.
Destroyed my filter. The communication is lacking. Tried calling and texting for 6 weeks just to have my spa looked at, but no resolution. The techs that show up will dip their nets in the water and bounce. I gave the benefit of the doubt, but only receive excuses every time. The work in the pictures are what they are proud of. Give Prestigious a call if you want your pool to look like this. Poor attention to detail.Update: note the lies and excuses, because that is all you will get. Photo added to show state of pool before and after they took over service.
Excellent service! Geo is SUPER knowledgeable and an easy guy to work with. Doesn’t try to sell you more than you need and was efficient with his time. He also found 2 leaks in my pool immediately and fixed them! 10/10 would recommend!
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