Blue Dolphin Pools

**In response to your highly unprofessional reply...I have attached a photo of the "wheel barrel of dirt" as you seem to think it is. I drew a line down the property line, since you can not be bothered to come to the job site and take responsibility to meet with me or research the lot lines like a real company. I contacted you on june 9th and spoke to Steve and told him they were piling dirt on our property. It is now June 29th and not only is the 4 ft wall of dirt stretching our entire property line still on on our side, it is now even further towards our fence. We own 7.5 feet behind our fence line. As a "professional" company, the second you dug a giant hole in that yard which is located right off the sidewalk in a neighborhood full of small children, a barrier should have been erected. But no. Then you go and fill the pool with water and still NO barrier. Of course you are going to get the township called on you, because you are continuing to endanger every single child in this neighborhood including my own. And more than one neighbor reported you. If you would like to come "rate" me, come knock on my door so I can show you where our property line is and let me know your plan to remove the dirt asap.... and you may want to bring more than a wheel barrow. ******************************************** Only bad neighbors will use this company. They are building a pool behind us, and they have encroached on my property by throwing mounds of dirt on my land. They then went and put up a barrier, restricting me from my property in the back. The company refuses to answer calls or take any responsibility for what they are doing.

My parents bought an in ground pool years ago (not long after Blue dolphin opened) and I have never had a problem with anything that has come up. I now own the house/pool and will have to replace the liner and board next spring and I have no worries about replacing anything needed. Super nice and wouldn’t go anywhere else.

Actually, I would rate them 0 stars if I had the option to. The service is terrible, and employees are very rude. They will happily sell you products you don't need. Sometimes, those products make your pool worse instead of better. When I had an issue with service, I was told they wouldn't come back to my house. My neighbor had a bad experience as well. She was sold a product that turned her pool a murky green. When she went to the store to discuss it, they told her to leave the store. She is a very sweet person that wasn't making a scene. They lost both of our business as a result. I will never step foot in their store in Decatur, Alabama again, and she won't either.

New to Pool ownership, 10 year old pool. Blue Dolphin has been wonderful working with me. I have followed their instructions with no problems. I take in samples for testing and do buy any recommended chemicals there. Had one service call, was very satisfied with result.