Business ProfilePool & Hot Tub Companies in El Dorado Hills, California
The Hot Tub Store
The Hot Tub Store
The Hot Tub Store sells spa and wellness products from its Folsom location, which is convenient to El Dorado Hills. Its history traces back to a Santa Rosa store opened in 1973.
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Business Highlights
- The company is locally family-owned and operated.
- The service technicians are factory-certified and background-checked.
- The company’s parts carry a one-year warranty.
- If the same issue recurs within 30 days, the company waives the call-out fee; parts and labor remain payable.
Service Area
Folsom, El Dorado Hills, Elk Grove, Lodi, Jackson, Placerville, Calaveras County, Rancho Cordova and the greater Sacramento area.
Active Business Listing
The Hot Tub Store is one of 9 pool & hot tub companies ProsGrade lists in El Dorado Hills, California.
Active
Public local listing
Listing details
8 services listed, including Hot tubs, Swim spas and Saunas. Open 7 days a week. 274 reviews.
- Verified listing details
- Service information
- Customer review signals
- Photo gallery
- Public contact information
- Published local profile
How This Business Compares
How The Hot Tub Store compares with the other 8 pool & hot tub companies on ProsGrade in El Dorado Hills, using public Google ratings and review counts.
- Has more Google reviews (274) than 7 of the 8 other El Dorado Hills pool & hot tub companies on ProsGrade.
Services Covered
8 services- Hot tubsHot Spring, Caldera and Freeflow models, plus discount spas
- Swim spasEndless Pools models
- SaunasTylo saunas
- Cold plunge tubsChill Tubs
- Hot tub and swim spa repairAny hot tub or swim spa brand; jets, heating and electrical faults
- Spa valet maintenanceWater care, filter cleaning and system checks
- Spa cover replacementCustom-fitted covers
- Hot tub replacementTrade-in option for an old hot tub toward a new model
Reviews
What customers say
Recent customers praise knowledgeable product guidance; one buyer describes receiving an orientation on chemical care after delivery. One customer says several team members are available for hot-tub questions by text; a repair customer recalls technicians isolating a leak and addressing lighting issues during the same visit.
Customer Reviews
C. Augustus
Called on a weekend just to get some pricing and ended up talking to Greg the owner. From the first conversation until months after the delivery of my hot tub I have had nothing but excellent service and excellent experience. The company has multiple people that are there when I text with questions. They have a wonderful concierge service that helps you learn about how to care for your hot tub once it's installed. There's no hesitation when I am confused or concerned about something I need to do with my hot tub. I will always go back to the hot tub store and Greg and his team. Thank you so much guys!
Cindy
Dan is the best!! He is knowledgeable and helpful with all the Hot Tub Store’s products. Dan always has all the answers to my questions and can help you to decide on the best product for you. I’m so glad I found him and the Hot Tub Store when I was looking for a hot tub and swim spa!!
David Jacob
I went to the Hot Tub Store in Folsom with a specific sized tub in mind and a specific price. It was hard to meet my desires but Patrick went through all the information and showed me a lot of tubs. I was not ready to adjust my goals and after a few weeks, thinking I would not find one, he called. He found exactly what I wanted and I bought it. He never gave up and now I have the perfect hot tub which I use everyday. In addition, after my tub was delivered Christian provided an orientation and showed me how to administer the chemicals etc. the folks there are just very knowledgeable and professional. The Hot Tub Store in Folsom is the place to go.
Scott Nyulassy
First time in 5yrs of ownership, my Hot Springs spa sprung a leak. Called The Hot Tub Store who quickly arranged for a service appointment.
Rainy, cold day… fully expected a cancelation/reschedule call. Nope.
Benjamin called to talk through the issue and proactively assure that the service truck was stocked with materials that may be required to complete the job.
Both Benjamin and Chuck showed up on time and were extremely professional and courteous.
Their experience was evident immediately - not only did they quickly isolate my leak (which I’d have never found), they also addressed some other lighting issues I didn’t even know I had. They also assessed my tubs chlorination levels and gave me some excellent feedback.
Could not have been more impressed with both gentlemen. Benjamin and Chuck’s performance and that of The Hot Tub Store Service Dept. was outstanding.
Dave Diamont
Purchased our first hot tub earlier this year from the Hot Tub Store in Folsom and couldn’t be happier. Scott and the team helped me pick out an awesome unit and even delivered it to our home which was 50 miles away. Taught me how to keep it chemically balanced properly and they have a helpful website for ordering maintenance supplies.
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Frequently Asked Questions
What pad does The Hot Tub Store recommend for spa delivery?
The store recommends a 4-inch reinforced concrete pad for most hot tubs and a 6-inch pad for most swim spas; pad requirements depend on the spa model.
Does The Hot Tub Store supply parts for every spa manufacturer?
No. The company says it does not provide parts for other spa manufacturers.
Does The Hot Tub Store offer financing?
Yes, it offers financing options.