Business ProfilePool & Hot Tub Companies in Gainesville, Florida
Citywide Pool Service, Inc.
Citywide Pool Service, Inc.
Citywide Pool Service, Inc. handles swimming pool cleaning, repairs and equipment installation in Gainesville and surrounding communities. Its specialties include in-ground pool care and child-safety fencing installations.
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Business Highlights
- It is locally owned and operated in Gainesville.
- Owner Mike Green has worked in swimming pool service for over three decades.
- The company lists Certified Pool/Spa Contractor CPC1458970.
Service Area
Gainesville, Alachua, Archer and Newberry, plus surrounding areas.
Active Business Listing
Citywide Pool Service, Inc. is one of 10 pool & hot tub companies ProsGrade lists in Gainesville, Florida.
Active
Public local listing
Listing details
9 services listed, including Pool maintenance, Pool reopenings and Green-pool restoration and pool shock. Open weekdays, closed on weekends. 35 reviews.
- Verified listing details
- Service information
- Customer review signals
- Photo gallery
- Public contact information
- Published local profile
How This Business Compares
How Citywide Pool Service, Inc. compares with the other 9 pool & hot tub companies on ProsGrade in Gainesville, using public Google ratings and review counts.
- Has more Google reviews (35) than 5 of the 9 other Gainesville pool & hot tub companies on ProsGrade.
Services Covered
9 services- Pool maintenanceweekly full-service or chemical-and-brush packages; one-time cleanups
- Pool reopeningscover removal and a complete pool inspection
- Green-pool restoration and pool shockwater testing and balancing, pool shock and cleaning techniques
- Pool inspectionspool structure and equipment checks
- Pool repairs and upgradesequipment repairs, including automation and controls
- Pool equipment installationpool pumps and heaters
- Pool leak detectionchecks around the pool structure and equipment
- Pool automation and controlssmartphone control of temperature, lighting and water chemistry
- Pool safety fencingchild-safety pool fencing installations
Reviews
What customers say
Customers describe pool conditions as excellent or pristine; one customer says a green pool became crystal clear within a couple of days. Another customer credits Jesse’s treatment plan with restoring a neglected pool to clear, swimmable condition and says a cracked skimmer was repaired. One customer objected to rising charges for similar cleaning and said quarterly service had been agreed.
Customer Reviews
Ivette Ramos
This is the best service I have ever received; my pool is now always in excellent condition. I am very grateful for Citywide Service!
The Busterdog
They are the best I have had the pleasure of using in many years. In retrospect it seems they want to do at least monthly service on your pool. And even though I informed them that I would expect only quarterly service they agreed. The first visit they agreed to do the pool for $159 which in this day in age is fair, the second visit went up to about $250 for a balance, brush and vacuum. Then the third it went up to $300 for basically the same thing which is absurd, afterall, we're not talking "Rocket Science" here folks!!! How can a simple clean go up nearly double in 9 months? 2 stars because of the talent of a couple of their employees, zero stars to the business and management, thinking they are something they just aren't.
Kathryn Brennan
I can’t believe what a gem we found in Citywide Pools! Our previous pool service charge more than twice what we’re paying Citywide and did less than half the service!! Romeo is very detail oriented snd makes sure our pool is pristine every single week!!
Kaitlin Henderson
We just moved to Gainesville and the pool in our new home was long neglected. We used another (more expensive) company for 7 weeks (and thousands of dollars) and they were unable to get our pool clean. They said "we just can't seem to figure out what is wrong". We were close to draining it.
Then, Citywide came in and made our nasty green pool crystal clear in just a couple of days (treatment then clean up). They are immediately responsive to communication, and our technician, Jesse, is so kind and knowledgeable.
Bonus, they are more affordable than some others in Gainesville. I'm SO happy we switched to Citywide.
Darth Continent
A series of unfortunate events saw me seriously neglect my in-ground pool, enough that basically its own swamp like ecosystem got going that even survived the unusual several straight days of sub-20 degree temperatures this past Florida winter.
Extremely pleased with their man Jesse and the get well plan that thus far is showing a crystal clear and now swimmable pool after aggressive chemical stabilization and sanitizing. They also effectively fixed a cracked skimmer that was preventing the water level from topping off. Before (left) and after (right) photos shown.
Happy to rely on them going forward for ongoing maintenance as well!
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Frequently Asked Questions
Does Citywide Pool Service, Inc. require a long-term maintenance contract?
No. Its maintenance packages do not require long-term commitments.
What does Citywide Pool Service include in weekly full-service maintenance?
The plan skims surface debris, cleans tile, vacuums the pool floor and balances water chemicals. It also brushes walls and the floor as needed and cleans filters and strainer baskets as needed.
What does a Citywide pool inspection include?
The inspection visually checks the pool and equipment, tests equipment operation and checks for visible leaks. Citywide provides repair recommendations and cost estimates.