Quality Pool & Spa

If we ever move, we’re calling up Chad again. I can’t recommend this company enough. He’s upfront and honest. He shared the process, what it would cost (no surprises), and the timeline. Everything seemed easy for us. On their end, it’s A LOT of work. His team installed the Latham 40’ Corinthian with pearl white gel coat and gray auto cover in July 2025 in 90 degree heat and humidity. Don’t hesitate on the auto cover and you have to heat it - this is Michigan - you’ll get so much more use out of it. We love it!

We chose Quality to install a fiberglass pool at our new home last summer, after much research and deliberation for such a big expenditure. They knocked it out of the park and continue to deliver top notch service. The owner Chad runs a family operation and the entire team has been incredibly helpful. Our family is so happy with the pool, which is a dream come true to have. Our kids and neighbors also got a kick out of seeing a 30-foot long pool lifted over our house!

My pump was leaking between the motor and the pump housing so I replaced the housing gasket thinking that was the issue. After I did that, it was still leaking. After many attempts of tightening, removing and starting over, I called Quality Pool to see if they could fix it. Jacob came out and immediately stated that my seal was leaking. I told him I replaced the seal, and that did not work. Well, it was not the house gasket, it was the shaft seal that needed to be replace. He replaced it and my leak is no longer. It is great working with someone who knows their stuff. Thanks again Quality Pool & Spa.

We were looking into doing an in ground pool in Fall of 2020. We had quotes from 3 different pool companies. What made us go with quality was their willingness to be flexible and they had done another pool in our neighborhood recently so we could see their work first hand. We changed our mind on pool layout and Chad was very accommodating. We then switched back to our original plan as we thought the layout suited our backyard better. I felt bad to keep asking for different options but Chad always was kind and provided us the info we needed. Ryan was also helpful. He doesn’t sugarcoat anything that you may not want to hear but he is honest. I’ll give him credit at setting the pool at the perfect elevation. We had a pool house pre built but it was only a guess on our part as to where to locate it. It turned out great. Perfect slope away from the pool and no steps! Their electrical and concrete contractors were amazing. Any issue we had was always addressed timely. Thanks guys for a job well done.

I originally went with Quality because they were the only company that responded to my information requests on fiberglass pools. I was lucky to work with a number of employees who made the process easy and enjoyable, including Ryan, Nick and Chad. My expectations were especially exceeded with Ryan C. Not only is he very knowledgeable, but he has also been readily available when I have/had questions or concerns. He was able to help me visualize and create a plan for my back yard and how it the pool would fit in. He has excellent customer service and a passion for his job that is contagious! I love my pool and I am very happy I went with Quality Pools & Spa.