Business ProfilePool & Hot Tub Companies in Irving, Texas
Texas Hot Tub Company
Texas Hot Tub Company
Texas Hot Tub Company sells hot tubs, swim spas, saunas and cold plunges, and offers hot-tub installation plus spa maintenance and repairs. Based in Lewisville, it has served Texas since 1958 and was previously known as Coleman Backyards. Its range includes HotSpring spas, Endless Pools swim spas and Tylo saunas.
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Business Highlights
- The company describes itself as locally owned.
- It lists the Consumers’ Choice Award for Business Excellence among its awards.
Service Area
North Austin, South Austin, Dallas, Fort Worth, Arlington, McKinney, Lewisville and Weatherford.
Active Business Listing
Texas Hot Tub Company is one of 10 pool & hot tub companies ProsGrade lists in Irving, Texas.
Active
Public local listing
Listing details
11 services listed, including Hot tubs, Swim spas and Saunas. Open Monday to Saturday. 117 reviews.
- Verified listing details
- Service information
- Customer review signals
- Photo gallery
- Public contact information
- Published local profile
How This Business Compares
How Texas Hot Tub Company compares with the other 9 pool & hot tub companies on ProsGrade in Irving, using public Google ratings and review counts.
- Ranks in the top half of the 10 Irving pool & hot tub companies on ProsGrade by Google rating and review volume.
- Has more Google reviews (117) than 8 of the 9 other Irving pool & hot tub companies on ProsGrade.
Services Covered
11 services- Hot tubsHotSpring® and Freeflow Spas® models.
- Swim spasEndless Pools®; adjustable currents.
- SaunasTylo® traditional Finnish, infrared and InfraSauna® models; custom-cut options.
- Cold plungesVigor systems.
- Hot tub installationProfessional installation.
- Post-warranty spa repairsHot Spring® Spas, Tropic Seas Spas™, Strong® Spas, Endless Pools® swim spas, Freeflow Spas® and Artesian Spas™; includes units not purchased from the company.
- Spa draining and refilling
- Pre-warranty inspections
- Spa water careWater chemistry balancing.
- Weekly spa valetCleaning, chemical balancing and a quick issue inspection.
- Chemical autoshipChemicals tailored to the spa’s water-care system; shipments every four months.
Reviews
What customers say
Customers praise the staff’s guidance while choosing a hot tub or sauna; one owner also valued follow-up help with questions after installation. One customer appreciated that the installation crew left the place cleaner than they found it, while another described delivery staff getting a tub into a backyard despite a challenging situation. A hot-tub owner valued a step-by-step explanation during repairs; a swim-spa owner praised updates on a replacement pump’s status and arrival time.
Customer Reviews
Bb Gz
The Team at Texas Hot Tub were tremendous during the initial visit , the second visit to pick the right sauna and finally delivery and set up in our home. There are many options today where one can purchase a sauna , directly or thru online web services. Often these online options have prices that are enticing. Dealing with a supplier face to face rings much more value than any online service or option . Finally we’d like to thank Alex as his honesty and credulity he established are of value well beyond some low price out on the web
Thanks Texas Hit Tub
And thanks to Cody and Craig for the install and for leaving the place cleaner than you found it
Kenneth Smiley
Phillip was great to work with when initially looking at tubs. Delivery guys were very professional and handled getting the tub in my backyard in a challenging situation. Both Phillip and Albert at the Lewisville location have been helpful with questions I've had since getting my tub installed. Jason (J.T.) was incredibly helpful in assisting me with an error message I was getting early on and getting the salt system up and running.
nathan boone
We called Texas Hot Tub after moving into a home with an existing Hot Springs Grandee hot tub. It was 9 years old and in need of some repairs. J.T showed up on time and explained every step of the process, from what was needed to extend its life to the steps we can take to properly maintain it. He answered all of our questions and by the time the repairs were complete and it was refilled it looked good as new and performed like it too. We’re pleased to have a like-new hot tub and appreciate J.T’s thorough work and expertise!
Daniel Leal
Great experience with Texas Hot Tub Company. Albert was extremely helpful throughout the selection process and made everything simple and stress-free. He worked with us to get the best deal possible, and connected us with the crane service for a rooftop delivery, we truly appreciate his transparency and support. Highly recommend!
Jamie Erbes (Erbes)
I had an issue with a pump on my E500 Swim Spa. Darin came out and quickly diagnosed the issue and then returned a few weeks later to install the new pump motor. With both visits, Darin was very respectful and so patient with clear answers as I asked endless questions! He set expectations appropriately on the repair timeframe as well. The home office folks did a fine job also - quickly adding me to the schedule and keeping me informed about the part status and Darin's arrival time.
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Frequently Asked Questions
Does a homeowner need to be present for a service visit?
In most cases, the homeowner does not need to be home. The company notes exceptions when a deck or other structure obstructs the tub, an unrestrained pet is present, or permission to enter the property has not been given.
Will Texas Hot Tub Company install parts bought from another seller?
No. It does not install third-party parts because it cannot verify their authenticity.
What does the spa owner pay for a warranty repair?
The owner covers the cost of sending a certified technician, while the manufacturer is billed for parts and labor. If a repair needs multiple visits, the initial co-pay covers them; a new issue during the warranty period requires a new co-pay.
Can financing include delivery and installation?
Financing is available with approved credit and can include the product, delivery, installation and accessories.