Business ProfilePool & Hot Tub Companies in Kalamazoo, Michigan
KV Pool Service & Supply, LLC
KV Pool Service & Supply, LLC
KV Pool Service & Supply is a pool service company based in Kalamazoo, Michigan, since 2014. It provides maintenance, liner replacement, equipment repair, inspections, and seasonal opening and closing services for residential and commercial pools. Its service area covers the greater Kalamazoo County area.
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Business Highlights
- Owner-operated company.
- Pool service technicians are Certified Pool Operators.
- It lists itself as licensed and insured.
- The company identifies owner Paul Callens as a licensed contractor.
- Owner Paul Callens is identified as a pool inspector with certification CPI-440188.
- The company says customers who call speak directly with the owner.
- It names GLI, Hayward, Pentair and Raypak among the pool brands it installs.
Service Area
Kalamazoo, Portage, Texas Corners, Oshtemo, Mattawan, Paw Paw, Plainwell, Otsego, Gull Lake, Richland, Galesburg, Gobles, Schoolcraft, Parchment and Alamo.
Active Business Listing
KV Pool Service & Supply, LLC is one of 12 pool & hot tub companies ProsGrade lists in Kalamazoo, Michigan.
Active
Public local listing
Listing details
12 services listed, including Vinyl pool liner replacement, Seasonal pool openings and closings and Weekly pool maintenance. Open weekdays, closed on weekends. 27 reviews.
- Verified listing details
- Service information
- Customer review signals
- Photo gallery
- Public contact information
- Published local profile
How This Business Compares
How KV Pool Service & Supply, LLC compares with the other 11 pool & hot tub companies on ProsGrade in Kalamazoo, using public Google ratings and review counts.
- Ranks in the top half of the 12 Kalamazoo pool & hot tub companies on ProsGrade by Google rating and review volume.
Services Covered
12 services- Vinyl pool liner replacementAbove-ground and in-ground liners; preferred American-made GLI Pool Products vinyl
- Seasonal pool openings and closingsSpring openings; fall closings and winterization
- Weekly pool maintenanceWater testing and chemical application; robotic cleaner included
- Pump and filter repairCartridge, D.E. and sand filters; filter cleaning and sand changes
- Pool equipment upgradesVariable-speed pumps, heaters and filters
- Pool equipment automationSmartphone control and monitoring
- Winter safety coversProfessional installation; color and mesh choices; recommended premium-grade PROMESH
- Pool inspectionsStructural, deck, mechanical-equipment and water-condition assessments
- Pool heater repair
- Water-chemistry problem solvingWater testing to diagnose and solve clarity problems
- Pool care educationPool operation and maintenance for new homeowners
- Pool chemicals and suppliesPool chemicals and products
Reviews
What customers say
Customer feedback includes praise for efficient pool work and pleasant staff interactions; one liner customer also highlighted clear explanations and an installation timeframe that was met. One customer reported that KV Pool recommended a liner replacement without locating a leak; after the replacement, a subcontracted team found the leak, and that customer said messages about a later pool opening went unanswered.
Customer Reviews
david stoops
KV installed a new liner and pump for me. They were prompt and completed the job very efficiently at a fair price. Friendly and knowledgeable team, highly recommend!!
KFX Bares All
I have known Paul the owner for years now. There is no one who is more dedicated to their customers and employees like he is. High energy and passionate about doing things correctly and providing the highest quality service possible for his clients. The type of business to use if you are looking on having a great relationship with your pool company and not just someone you call and have show up. Happy to use KV Pool Service and Supply. Thank you for your great service!!!!
Charles Missant
We have used KV pool services to open/ close/ repair our pool for almost three years. We had our pool liner replaced at the recommendation of paul (owner) that cost $8000.00. The original liner was only 4 years old as paul and his team were unable to locate the leak thus recommending that we replace the whole thing.
We replaced the liner and still had a leak. Another group was subcontracted in to find the leak and found it immediately. I was not Happy finding out that we could fix this issue without replacing the pool liner.
I have called KV pool multiple times to schedule an opening this year 2025 with no answer or reply to my messages.
The cost at KV pool to open and close pools are ridiculously high $300-$350 per open and close. Almost double the cost of other pool companies in the Kalamazoo area.
Bad business and bad people. I do NOT recommend KV pool for any pool services.
Amanda Williams
KV POOLS is truly a major step above all the rest. Paul and his crew did an amazing job putting life back into my pool and I'm beyond impressed with the entire process. Paul communicated with me in a timely manner from day 1. He provided me with high quality product options for my liner choice, explained their entire process that they were going to do and how to extend the life of my liner. He also stuck to his word on the time frame it would take for installation. The professionalism and cleanliness of his crew is top notch. I will definitely be recommending KV POOLS to everyone I know for their high quality products and even more for their outstanding service.
Abigail Mae
We bought our house in March without seeing the pool (put in sometime in the 70s/80s). It was a black lagoon when KV got started but they were able to get it all cleaned up and usable again! They also worked with our home warranty to replace the broken pool heater.
Every interaction we’ve had with the staff has been very pleasant. We highly recommend!
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Frequently Asked Questions
How long does KV Pool's liner manufacturing take?
Manufacturing usually takes 1–2 weeks before installation.
What information does KV Pool need for a liner order?
The process starts with pool dimensions and configuration, followed by pattern selection; ordering requires a 50% down payment.
Does KV Pool's weekly maintenance include chemicals?
The service tests the water and applies chemicals, but the chemicals themselves are not included.
What does KV Pool include with a winter safety-cover installation?
Pool closing and winterization are included with the cover and completed on the installation date.
When can a KV Pool inspection be limited?
An inspection is limited if the pool has not been uncovered, is not operating or is not clear.