Business ProfilePool & Hot Tub Companies in Kalamazoo, Michigan
Southern Michigan Pool Pros
Southern Michigan Pool Pros
Based in Battle Creek, Southern Michigan Pool Pros installs in-ground swimming pools across Southwest Michigan and offers pool service and products. It has installed in-ground pools in the region for over 30 years.
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Business Highlights
- More than 800 pools installed.
- The owners attend every pool installation.
- An eight-person crew has over 80 years of combined experience.
Service Area
Southwest Michigan; the Upper Peninsula to the north and mid-Indiana to the south.
Active Business Listing
Southern Michigan Pool Pros is one of 12 pool & hot tub companies ProsGrade lists in Kalamazoo, Michigan.
Active
Public local listing
Listing details
6 services listed, including In-ground pool installation, Pool service and Liner replacement. Open Monday to Saturday. 53 reviews.
- Verified listing details
- Service information
- Customer review signals
- Photo gallery
- Public contact information
- Published local profile
How This Business Compares
How Southern Michigan Pool Pros compares with the other 11 pool & hot tub companies on ProsGrade in Kalamazoo, using public Google ratings and review counts.
- Has more Google reviews (53) than 7 of the 11 other Kalamazoo pool & hot tub companies on ProsGrade.
Services Covered
6 services- In-ground pool installationMountain Oasis, Lazy L, Kidney, Grecian, Figure Eight, True L, Rectangle, Lagoon and Roman End designs
- Pool service
- Liner replacementOasis pool liners
- Automatic pool coversCoverstar
- Steel wall poolsLathem and Oasis
- Pool productsPool Season, Natural Chemistry, Dolphin Supreme M4 by Maytronics, Pentair, lights, automation, chemical feeders, pumps, filters, heaters and water features
Reviews
What customers say
Positive reviews praise professional, communicative and polite service. One customer describes a quick liner repair with cleanup, while another says construction questions were answered and issues were addressed. Critical feedback includes a customer's report that a paid inspection was not completed, the shed and equipment were left exposed, the winter cover was left off, and the company stopped responding after she requested an itemized estimate; another alleges charges for unnecessary work.
Customer Reviews
Tina Cavinder
This is the only pool company that we will use! They are highly professional, communicative and do a wonderful job! Good businesses like this are hard to find!
Brad Stoner
Avoid. Constantly over-charging for unnecessary things. Basically treat their customers as prey.
Diane Farrow
DISHONEST and disrespectful. I hired them to inspect my pools and to give me a quote for repairs. They lied about the inspection, they never did it, and still charged me. I caught them in the lie with photo evidence. They also left my pool shed and equipment open to the elements after they left. They left my winterized pool cover OFF after they left. They didn’t even apologize for all this. When I insisted on a written and itemized estimate, I got a paper with one line on it—nothing about labor, parts, anything else you’d expect on a legitimate estimate. They did not complete the service I paid for. It was also 50% higher than anyone else in the area quoted me. They stopped responding to my inquiries altogether, and then about a month later I got a call from them out of the blue asking if they could come by my house in 40 minutes to get the quote done. ??? Less than an hour notice! When they’re supposed to have done the estimate already! What exactly did I pay them for? They are liars and thieves. Beware!
Janel Nelson
Very Great service! Staff is beyond polite and fast to assist. The pool guys were quick to fix the pool liner and cleaned up as they worked. The pool looks flawless! Very well satisfied with the work they presented. Overall, lovely company to work with!
Davi Sa Leitao
Tim and his crew are phenomenal. From the day of signing the contract to the day we were done, he was always responsive and willing to answer any questions, any time. we had a few issues during pool construction that were properly addressed. I can't recommend Southern Michigan Pools Pro enough. my pool turned out great!!
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Frequently Asked Questions
How often does Southern Michigan Pool Pros recommend testing pool water?
It recommends testing pH and chlorine at least twice a week; weekly testing works for most backyard pools.
Does Southern Michigan Pool Pros recommend draining a pool each year?
No. It advises keeping a pool partially filled as a cold-weather buffer; a drained pool can crack or pop out under groundwater pressure.