Local pool builder providing design-through-completion services for residential in-ground pools, with an emphasis on clear communication and steady project flow Serving homeowners across Lakeland, Florida.
Local knowledge of Polk County permitting and site conditions, consistent points of contact during builds, and a track record of projects completed within quoted timelines according to customer feedback Local experience that helps homeowners across Lakeland, Florida compare a more region-aware provider.
Lakeland and greater Polk County, Florida.
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Custom in-ground pool design and construction, pool deck and patio integration, pool screen enclosures referenced in reviews, resurfacing and repair options as indicated on their site, and coordination of finishes and equipment selections.
Reviews commonly note responsive communication, with calls and texts returned quickly. Customers describe projects finishing close to the promised timeline and appreciate that crews kept the site clean. Several mention collaborative design help and clear explanations of each construction step. Pricing is often described as fair for the quality delivered.
It was an amazing experience working with them. They worked quickly and explained very step. They never left trash in our yard. We chronicled the process and it was a total of 21 working days. They began in the middle of September and we were swimming before Thanksgiving. They sat with us, went over all the options and designed it with us. We designed the pool, deck and covering together. It is mostly all family so we saw the same people every day on our project. They were available every time we called to answer any questions we had. It was overall an amazing experience and we got the dream pool and outdoor area we wanted. We recommend them to everyone we talk to interested in a pool.
After moving to Florida, getting a pool for our family’s relaxation is something we had dreamed of for a long time. We searched long and hard for a pool builder with a solid reputation, positive customer reviews, a portfolio of past projects, and experience in the industry. After researching and getting a few estimates, our family chose Polk County Pools out of Lakeland, Florida to construct our dream oasis.As you know, having a pool constructed is a major investment, so getting a trustworthy, reliable contractor is of major importance.After contacting Polk County Pools, we promptly met with Tommy (Sr.) McBride. We have never met with a more kind, caring, non-pressuring “sales person”. He let us explain exactly what we had in mind, not trying to upsell us in any way. He showed us what the layout would be and gave us a chance to think it over.Chris McBride, the project manager, was one of the most pleasant, helpful, responsible persons we have had the pleasure of working with. He was always willing to answer all questions and concerns. Chris was present during every step of the process, constantly overseeing the work to make sure everything was up to his high-quality standards. He maintained constant communication and was never bothered to get back to us.The quality of workmanship that Polk County Pools provided was exceptional, performed in an unmatched timeframe. Tommy Jr., JT, Michael, Calvin, Justin, in addition to Tommy Sr. and Chris, were some of the hardest workers we have ever seen. In addition to all that, they were all always super courteous, pleasant, and helpful always going beyond their normal duties. The sub-contractors that Polk County Pools used were also top-notch. All of them were super hard working and friendly. This included the Pool Screen installers, PebbleTec installers, and Paver installers.You’ve always heard you get what you pay for. We felt we were treated fairly, and in the long run, couldn’t be more delighted. Throughout the construction process, we saw in the results as to why this was money well spent. Even after pool completion, Polk County Pools returned to check on how the pool was performing, answering and rectifying any concerns or minor issues we encountered, going above and beyond in many ways. For example, they repaired a damaged sidewalk (due to construction), fixed a damaged screen after hurricane Milton, fixed a paver platform that was damaged during the irrigation replacement, painted the stucco where the old patio screen was, and even added a garden hose holder, all at their cost.In conclusion, we found Polk County Pools staff to be knowledgeable, courteous, patient, friendly and a joy to work with. They truly care about every pool they construct as if it was their own. Being a family business, they provide unmatched performance in the overall construction process. Our pool was completed in record time, to which we received numerous positive comments from neighbors regarding the speed of the construction process.We would highly recommend Polk County Pools to anyone who may in the market for their dream pool construction and trust that your experience with them will be as positive as ours.Renee and James Laubach
After contacting four pool companies, we went with Polk County Pools for our project. Tommy and his son Chris were very helpful with ideas, samples, suggestions etc. They were always here when promised and answered our calls and texts almost immediately. Their workers were knowledgeable and respectful. BEST OF ALL, they gave us a very fair price and quality work. We love our pool and outdoor entertaining area! Call them…you won’t regret it!
TLDR:I can't say enough good things about Polk Pools, If you want a pool get it from Polk Pools, they are honest, dependable, and respectful.7 month edit:We LOVE our pool! Hurricane IAN Test passed with flying colors. Pool cage is ROCK SOLID! Neighbors used a big name company that starts with a "G" and ends with a "riffin". They had a tension cable brake during Ian, the entire cage was moving in the wind.Original Post:Tommy McBride came out and did the initial consult and provided a quote.Chris McBride managed the project, maintained constant communication, and walked me through each phase step by step answering every single one of my (many) questions patiently without ever sounding frustrated.We needed to use my neighbor's yard to get to my back yard and they were careful to not damage the greenery, and when the heavy machinery damaged the irrigation they fixed it before anyone even knew it was a problem.Polk Pools is local, Family-owned, and are unique in that they OWN all of their equipment, so you know they aren't going to disappear on you.One of the biggest surprises that I loved, was that I didn't have a constantly rotating carousal of contractors on my property. Nearly every time work was being done on the pool it was the McBrides doing the work, or they were there working with their subcontractors. I learned that they have cultivated relationships with all of their subcontractors whom they selected for their quality of work, not the lowest bidder, and it shows in their work!We Broke Ground on 11-29-2021 and were swimming in the pool by 2-15-2022, we ended on budget with no surprises.I am very thankful that we found and decided to use Polk Pools. I don't know why anyone would choose anyone else.Interior finish: Quartz sky blueDeck Paver color : lions bridgeDeck Paver style: mega old townPool size: 14 x 28
I have nothing but AMAZING things to say about Polk County Pools. We used them recently for our pool. They started a few weeks earlier than expected and finished within the time they told us. They are extremely professional and personable. I felt like they treated us like family. Pricing is extremely reasonable. One thing I found the most important was their reliability. When they said something, they did it! I have referred them to everyone I can and I will continue to! If you are looking for a new pool, look no further, USE THEM!!!!!
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