Business ProfilePool & Hot Tub Companies in Las Vegas, Nevada
Priority Pool Service
Priority Pool Service
Priority Pool Service provides weekly pool service and in-house equipment repair in Las Vegas. It has served the Las Vegas community for more than 20 years.
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Business Highlights
- It is licensed, bonded and insured.
- It lists Nevada Contractor license A-10E, #0089855.
- Its employees are subject to background checks.
- It offers a no-green guarantee: if a pool turns green during service, it says it will correct the issue at no added cost.
- It provides around-the-clock customer support.
Service Area
Las Vegas.
Active Business Listing
Priority Pool Service is one of 12 pool & hot tub companies ProsGrade lists in Las Vegas, Nevada.
Active
Public local listing
Listing details
2 services listed: Weekly pool service and Pool equipment repair. Open 7 days a week. 492 reviews.
- Verified listing details
- Service information
- Customer review signals
- Photo gallery
- Public contact information
- Published local profile
How This Business Compares
How Priority Pool Service compares with the other 11 pool & hot tub companies on ProsGrade in Las Vegas, using public Google ratings and review counts.
- Ranks in the top half of the 12 Las Vegas pool & hot tub companies on ProsGrade by Google rating and review volume.
- Has the most Google reviews (492) of the 12 Las Vegas pool & hot tub companies on ProsGrade.
Services Covered
2 services- Weekly pool servicePhotos and service reports emailed after each visit.
- Pool equipment repairFull-service in-house repair department.
Reviews
What customers say
Several customers praise clear communication and responsiveness. One customer credited technician Carlito with explaining unexpected pool issues and recommending equipment, while another reported a pump installation and a manual-to-Bluetooth system conversion. One reviewer disputed pump and valve repair estimates and said the excess salt level was being corrected without spending thousands of dollars.
Customer Reviews
David Nelson
I’ve been very pleased with my experience with Priority Pools over the past year and a half. I especially want to recognize my pool technician, Carlito, who has been servicing our pool for the past few months.
We’ve had a few unexpected issues and curveballs, and Carlito has consistently gone the extra mile to help. He has recommended the right equipment, clearly explained what was happening, and given me real peace of mind throughout the process.
Thank you, Carlito, for the excellent service!
M Trygg
When my longtime pool tech retired, I asked around and kept hearing great things about Priority Pools, so I decided to give them a try. I’m so glad I did! The techs are friendly and skilled and know how to work on my Pentair system. The office staff is so responsive and truly a pleasure to deal with. On top of all that, their prices are very competitive. Highly recommend!
peter soltesz
The worst ever pool service company! They come up with fake stories about what is wrong with my pool... and send expensive repair estimates.... first was a new pool pump... repair cost over $ 3,000.... I got it done under $ 2,000... next a flip valve.... $ 360 just the cost of the flip valve.... Amazon sells it for about $ 20....
Last week they said my pool has too much salt..... how did that happened? Their technician came and poured in a couple bag of salt.... pictures and video shows.... while we were away.... my guy comes to the house 2 or 3 times a week.... checks everything... of course came a fat repair estimate.... I got home.... and we are fixing the excess salt level easily... without spending thousands of dollars.....
Bevare of this company!
Peter
Brian Douglas
We’ve had an outstanding experience with Priority Pool. From day one, their communication has been clear, consistent, and professional — which is something that’s hard to find in this space. Response times have been incredibly fast, and anytime we’ve had a question or needed service, they’ve been on top of it right away.
Their service and repair work has been just as impressive. Everything is handled efficiently, thoroughly, and with attention to detail. You can tell they take pride in doing things the right way, not just the fast way.
A special thank you to Kyndra and Byron — both have been exceptional to work with. They’ve gone above and beyond to make sure everything runs smoothly, and their level of responsiveness and follow-through really sets them apart.
Overall, just a great company delivering great service. Highly recommend.
Ginny Horn
If You're looking for a pool company that provides comprehensive maintenance, Priority Pool is your company. We recently had a pump installed and had our manual system converted to a Bluetooth system.
From the first initial call to the installation, everything was done quickly and efficiently. Special shoutout to our technician, Jonny. Amazing! A big thank you to Louis, Bernice and Adriana for facilitating our service.
Thank you again.
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Frequently Asked Questions
Does Priority Pool Service require a long-term contract?
No. Its plans are month-to-month, and the company asks for 30 days' advance notice to discontinue service.
Are chemicals included in Priority Pool Service's monthly rate?
The monthly rate includes standard chemicals such as chlorine and acid. Specialty chemicals are billed semi-annually, at a rate that varies with pool size.
Are filter cleans included in Priority Pool Service's monthly rate?
No. Filter cleans are performed quarterly and billed separately after each cleaning.
What does Priority Pool Service's service report include?
The email can include pool photos, a checklist of work performed, water-chemistry results and notes about issues the technician notices.
How does Priority Pool Service bill customers?
Customers are auto-billed on the first day of each month by credit card or ACH bank draft.