Business ProfilePool & Hot Tub Companies in Mesa, Arizona
Octopus Pool Service & Repair
Octopus Pool Service & Repair
Octopus Pool Service & Repair provides pool cleaning, repair, and maintenance in Mesa and across the Greater Phoenix Area. It gives particular attention to pool equipment alongside routine pool care.
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Business Highlights
- It is family-owned and operated.
- It says it is licensed, bonded and insured.
- Its crew holds Certified Pool Operator training.
- It lists Contractor License ROC317532.
- Owner Dustin has worked in pool care since 1998.
Service Area
Mesa, Paradise Valley, Scottsdale, Tempe, Chandler, Gilbert, Queen Creek, Fountain Hills, Ahwatukee, Arcadia, Sun Lakes, McCormick Ranch, Apache Junction, and the Greater Phoenix Area.
Active Business Listing
Octopus Pool Service & Repair is one of 12 pool & hot tub companies ProsGrade lists in Mesa, Arizona.
Active
Public local listing
Listing details
8 services listed, including Pool cleaning and maintenance, Pool equipment repair and Pool pump maintenance. Open weekdays, closed on weekends. 181 reviews.
- Verified listing details
- Service information
- Customer review signals
- Photo gallery
- Public contact information
- Published local profile
How This Business Compares
How Octopus Pool Service & Repair compares with the other 11 pool & hot tub companies on ProsGrade in Mesa, using public Google ratings and review counts.
- Has more Google reviews (181) than 10 of the 11 other Mesa pool & hot tub companies on ProsGrade.
Services Covered
8 services- Pool cleaning and maintenanceWater chemistry testing and chemical application
- Pool equipment repairPumps, filters, heaters, valves and related system issues
- Pool pump maintenanceBasket checks; flow, priming and pressure concerns; leaks and visible warning signs
- Green pool cleanupAlgae treatment and recovery
- Pool acid washingPlaster-pool surface treatment for stains and minor buildup
- Pool tile cleaning
- Pool heater installation
- Pool filter cleaning and replacement
Reviews
What customers say
Several customers praise clear explanations and efficient work. Two reviewers describe next-day visits after pool problems. One customer reports repeated missed service deadlines, a sand pump left disassembled for days, and says the owner came to the home and tried to pick a fight after service was cancelled.
Customer Reviews
Cindy LeTourneau
We're so thankful to Octopus Pool Service! I was having serious issues with my pool. I called them late in day and they were here the next day! Dusty was so patient, thorough in his explanation and very efficient. After the evaluation they discovered that we were going to need a new system. They did the job immediately and the costs were great. No hidden fees or extra charges for the evaluation. I called another well known pool company and they wanted $120 for an evaluation and a week to schedule it. We are pleased with our choice and the technician that did the work was also great! Thanks guys! I highly recommend Octopus Pool Service & Repair.
Jena Seeno
Top quality, efficient, straightforward service. We had used Octopus last year for the first time and we were extremely happy. When a problem came up with our pool recently we used them again. Dustin the owner is great at evaluating the issue. He tells you exactly what you need (and what you don’t) and is able to answer all questions.
Steve the technician came out the next day and replaced and installed a new motor and filters so quickly and cleanly. The pool looks better than it ever has. I cannot recommend enough that this is the pool company you need to use.
Johnny Anaya
I don’t know where to start. Honestly, I just purchased a home with a pool and had no idea how to take care of it. It started to turn green within a week and I already had plans for a pool party set. I called and spoke to Hailey (sorry if that’s spelled wrong) and she was very helpful. She told me that Dustin would be out within the hour. He showed up with all the knowledge I needed ??. Within a couple of days Octopus pool did what they had to do and delivered . I will definitely recommend these guys to friends and family.
Lori W
Terrible customer service, absolutely horrid communication!! The owner of the company repeatedly set deadlines to service our pool that he never met. Completely dissasembled our sand pump & left it that way for days after saying he'd be "right back". When we expressed our concerns, he bacame upset & left once again without completing the work!! ON TOP OF THAT - after we cancelled our service he CAME TO OUR HOUSE and tried to PICK A FIGHT WITH MY HUSBAND!!! We had a sleeping baby in the house & his yelling scared the poor guy awake! Do NOT EVER use this company!!!
Janelle Dessaint Kimura
Dustin has serviced and repaired our pool over the past 5 or 6 years. He is very patient and kind and once worked for hours trying to vacuum toy rockets out that got lodged in our cleaning system. Our pool looks great and he is a good communicator on text, cell or by email. Very convenient and professional. Thanks Dustin!
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Frequently Asked Questions
Does Octopus Pool Service & Repair’s acid-washing service repair cracks or structural damage?
No. Acid washing does not repair cracks, chips, or structural damage; resurfacing involves applying an entirely new plaster layer.
Does Octopus Pool Service & Repair recommend an acid wash for every stained pool?
No. Not every stain calls for acid washing, and the process may not be recommended when plaster is thin or nearing the end of its lifespan.
Does Octopus Pool Service & Repair offer one-time pool cleaning?
Yes. It offers one-time pool cleaning and inspections for help before an event or after neglect.