Business ProfilePool & Hot Tub Companies in Mobile, Alabama
Complete Pool Care
Complete Pool Care
Complete Pool Care is a pool service company based in Mobile and founded in 2007. It serves homeowners and businesses across the Gulf Coast.
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Business Highlights
- Complete Pool Care describes itself as locally owned and operated.
- The company describes its technicians as experienced.
Service Area
Mobile, Fairhope, Daphne, Spanish Fort, Orange Beach, Gulf Shores, Magnolia Springs, Foley, Perdido Key, Grand Bay, Semmes, Saraland, Ocean Springs, Pascagoula, Hurley, Lucedale and Moss Point; plus Mobile, Baldwin, Jackson, George, Tallapoosa, Coosa, Elmore and Lee counties.
Active Business Listing
Complete Pool Care is one of 7 pool & hot tub companies ProsGrade lists in Mobile, Alabama.
Active
Public local listing
Listing details
7 services listed, including Pool maintenance, Pool repairs and equipment services and Green-pool clean-up. Open weekdays, closed on weekends. 56 reviews.
- Verified listing details
- Service information
- Customer review signals
- Photo gallery
- Public contact information
- Published local profile
How This Business Compares
How Complete Pool Care compares with the other 6 pool & hot tub companies on ProsGrade in Mobile, using public Google ratings and review counts.
- Has more Google reviews (56) than 4 of the 6 other Mobile pool & hot tub companies on ProsGrade.
Services Covered
7 services- Pool maintenanceWeekly or biweekly; skimming, brushing, vacuuming, chemical balancing and filter cleaning.
- Pool repairs and equipment servicesPumps, filters, heaters, liners, salt systems and automation.
- Green-pool clean-upCloudy or algae-filled water recovery.
- Seasonal openings and closingsSummer openings and winter closings.
- Pool inspectionsFor home buyers, sellers and real estate agents.
- Acid wash and deep cleaningsFor stubborn stains and scaling.
- Pool upgrades and renovations
Reviews
What customers say
Customers praise pool-cleaning results and attentive service, with one crediting the team for returning until an algae problem cleared. A reviewer, however, says a technician could not complete a requested repair and left a Polaris unusable; the reviewer also says calls went unanswered and the company declined to return.
Customer Reviews
Madison Harwell
Complete Pool Care has the best quality cleaning team. They treat every liner change with professionalism and accuracy. Any pool remodel I have seen them do, is excellent! I 100% recommend this team for any pool project you have!
Martha Benton
We were with Baileys for years- and I was a little worried about the change. However, I could not be more pleased - they went out of their way to control an algae problem that appeared in my pool- and returned to work on it until it was clear. And they have been prompt, very good at details, and have diligent technicians. My pool looks great!
Scotty Waters
Complete Pool Care took over the business from my previous provider and did not miss a beat! I wish I had a before photo, but you can see from the after, it is spotless. Great job! Plus, the staff is super friendly!
Reilly Terrell
First of all, let me say that I do not normally leave Google Reviews but I was so disappointed in my experience with Complete Pool Care that I thought it important to make people aware of it.
I believe that the ownership has changed in the recent past and that may explain the poor service and the odd behavior of the owner.
My experience began with the rude woman that generally answers the phone and continued with the tech disabling my Polaris while at my house to work on the spa- totally unrelated.
Not only was their tech unable to repair the issue for which I had requested, he rendered the Polaris unusable.
After discovering the tech’s failures and calling multiple times and receiving no return call , I was told by a very nice lady that the owner(Luke) had advised his staff not to return my calls and that they would not be coming back because he thought that it was “not a good fit” because I had mentioned to the tech that the receptionist was rude on the phone. Very odd as there was never an exchange of harsh words between me and any of his staff- only the mention to the tech that the receptionist was chronically rude.
I suspect that the owner was unwilling to take responsibility for breaking the Polaris and incapable of making the requested repair to the sauna. I can think of no other reason for his strange handling of the situation.
Very disappointing. I would not recommend that anyone use Complete Pool Care.
Not the same company that it was under previous ownership.
Wagner Amanda
Complete Pool Care is amazing! They do a fantastic job cleaning our pool every time. I really appreciate that they send before and after pictures. It’s such a nice touch and shows how thorough they are. The owner even reached out personally to make sure we were happy with the service and to let us know they had purchased the pool company that previously serviced our pool. Great communication, great work, and very professional. Highly recommend!
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