Business ProfilePool & Hot Tub Companies in New Milford, Connecticut
Denscot Pool & Spa
Denscot Pool & Spa
Established in 1994, Denscot Pool & Spa installs fiberglass and gunite pools and provides service and maintenance for inground pools and portable spas. It operates a retail store offering pool water tests and supplies, with special orders available. Its retail location is in New Preston, while its office, construction and service departments are based in Goshen.
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Business Highlights
- Denscot received a 2024 NESPA Gold Award for outstanding achievement in customer service.
- Denscot received a 2024 NESPA Bronze Award for renovation.
Service Area
Goshen and New Preston, Connecticut.
Active Business Listing
Denscot Pool & Spa is one of 8 pool & hot tub companies ProsGrade lists in New Milford, Connecticut.
Active
Public local listing
Listing details
12 services listed, including Fiberglass pool installation, Gunite pool installation and Pool renovations and remodels. Open 4 days a week. 53 reviews.
- Verified listing details
- Service information
- Customer review signals
- Photo gallery
- Public contact information
- Published local profile
How This Business Compares
How Denscot Pool & Spa compares with the other 7 pool & hot tub companies on ProsGrade in New Milford, using public Google ratings and review counts.
- Has more Google reviews (53) than 5 of the 7 other New Milford pool & hot tub companies on ProsGrade.
Services Covered
12 services- Fiberglass pool installation
- Gunite pool installationPersonalized design options
- Pool renovations and remodels
- Custom pool features
- Pool covers
- Pool and system repairs
- Winter maintenance
- Pool opening services
- Pool closing services
- Weekly pool maintenanceVacuuming, brushing walls and tiles, and emptying skimmer and pump baskets
- Portable spa service and maintenance
- Pool water testing and suppliesWater tests, pool supplies and special orders
Reviews
What customers say
Customers praise the team's professionalism and knowledge. One customer said a complex pool remodel started and finished as promised; another praised the company's opening and winterizing service. A customer reported waiting more than two weeks for an update on a repair to a heater Denscot had installed less than three years earlier, and said no one had been able to help; that customer also felt chemical charges were too high and stopped pool service.
Customer Reviews
Anne Bresnahan
From start to finish they were extremely professional knowledgeable. And commutative. They had a difficult job of redoing an existing pool. We were amazed at there ability to organize and to compleat our pool. I do not hesitate to recommend their services. I look forward to working with them this coming season with our new pool. Thank you we very much I appreciate you Scott and your professional team.
Anne and Jim
Hollyn Baron
Have had a terrible experience with service. We have been waiting 2+ weeks in the middle of summer for an update to fix our pool heater they installed less than 3 years ago. No one has been able to help us. We felt they were overcharging for chemicals so we stopped having them service the pool but now we can't get a response to fix the heater they installed.
Lisa Shaia
Denscot Pool is great for opening and winterizing. If I ever move and need a pool built, they are on my list to call for sure! Everyone is so nice, I highly recommend!
Jeff Morgan
Denscot did an excellent job remodeling our existing Gunite pool. The pool exceeded our expectations when it was finished. We made the pool rectangular, added steps on one end that stretch from side to side, added a submerged bench to the other end of the pool, shortened the length of the pool, resurfaced the interior, applied new tiles above the waterline and added an electric cover. Scott and his team were very professional, courteous, friendly and conscientious. It was a complex job, but they started and finished when they said they would.
Trisha Mazzariello
We have had great experience with Denscot Pools. The previous owner of our home and pool recommended Denscot Pools to us. As newbies to the pool opening process in particular, we were nervous but they were extremely helpful and walked us through the entire process for opening. We go in weekly to test our water and they are knowledgeable and helpful. They always have the right chemicals stocked and the prices are comparable to other places. We needed an on site visit and they came over very quickly and addressed our needs and even did a couple extra helpful maintenance things that was very much appreciated.
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Frequently Asked Questions
Does a homeowner need to be home during pool service?
For most service visits, no. Denscot provides a courtesy confirmation call with the uniformed technician's arrival time.