Business ProfilePool & Hot Tub Companies in Omaha, Nebraska
Platinum Pools
Platinum Pools
Platinum Pools provides residential and commercial pool services in Omaha and nearby communities. It has served the greater Omaha area since 2006. The company describes its focus as keeping pools running rather than building them.
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Business Highlights
- Family-owned and operated.
- Its service technicians are Certified Pool Operators.
- It is a member of the Pool and Hot Tub Alliance.
Service Area
Omaha, Council Bluffs, Bennington, Elkhorn, Fremont, Glenwood, Gretna, La Vista, Papillion, Ralston, Valley and Bellevue.
Active Business Listing
Platinum Pools is one of 12 pool & hot tub companies ProsGrade lists in Omaha, Nebraska.
Active
Public local listing
Listing details
11 services listed, including Pool opening, Pool cleaning and Weekly pool service. Open weekdays, closed on weekends. 69 reviews.
- Verified listing details
- Service information
- Customer review signals
- Photo gallery
- Public contact information
- Published local profile
How This Business Compares
How Platinum Pools compares with the other 11 pool & hot tub companies on ProsGrade in Omaha, using public Google ratings and review counts.
- One of 12 Omaha pool & hot tub companies on ProsGrade.
Services Covered
11 services- Pool openingGold and Platinum packages; Platinum adds ladders, railings and winter safety-cover removal.
- Pool cleaningSkimming, vacuuming, wall and floor brushing, and water balancing.
- Weekly pool serviceWater testing and chemical adjustment; salt-level checks and salt-cell cleaning for saltwater pools.
- Pool repair and maintenanceEquipment malfunctions, leaks and structural issues.
- Pool chemical deliveryCommercial delivery directly to facilities.
- Pool closingWinterization of pool lines and equipment; pool covering.
- Commercial pool painting
- Pool covers and linersCustom-measured pool liners.
- Commercial chemical automationSystems that control pool chemical levels.
- Commercial pump, heater and filter replacement
- Waterslide and water feature installationWaterslides and water features.
Reviews
What customers say
Customers praise friendly, knowledgeable staff and clear communication; positive accounts also describe work completed on schedule and an easy process. One customer says the team fit them into its schedule during the busy season and solved automation problems. Another customer says the pool and hot-tub opening and closing work did not meet what had been promised; the hot tub remained nonfunctional for a second summer, and promised callbacks did not come.
Customer Reviews
Cassandra Shea
Amazing team to work with! From getting me on the schedule at the busiest time of year, to trouble shooting and solving my automation issues, everyone was kind and pleasant to work with! Dave and Deandre were the perfect techs to complete our job. SO IMPRESSED!!! THANK YOU!
Em B.
Incredibly frustrated with the lack of service we have received. We hired them to close and open the pool as well as the hot tub. They have not delivered on what they claimed they would do. We are also still without a functioning hot tub for the second season of summer. The secretary keeps saying Nick will call us back but he continues to not do that. The amount of money we have paid to this company is insane and we are essentially in the same non working pool position.We understand repairs take time, but at this point we are so done with this company
Catherine Matarazzo
Platinum Pools did an awesome job! Super happy with how everything turned out. Big shoutout to DC for all his hard work and making the whole process easy. Definitely recommend!
Autumn Tripp
Platinum Pools provided exceptional service from start to finish. Their team was professional, punctual, and thorough, delivering high-quality results on schedule. Special thanks to DC and his expertise, clear communication, and ability to perform expected tasks efficiently made the experience seamless and worry-free. Friendly, knowledgeable, and reliable! I highly recommended.
Angela Warren
Had platinum pools come out to help me open my pool. Communication was excellent and showed up when they said they would ! DC was super friendly and knowledgeable. Definitely recommend these people for the future !
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Frequently Asked Questions
What should be ready before a pool opening?
Platinum Pools asks homeowners to set out items removed during winterization and make the cover bag accessible.
Does someone need to be home for a pool opening?
The homeowner need not be present if the crew has access to the pool.
How long does Green-to-Clean take, and are chemicals included?
It involves three stops over 7–10 days, and chemicals are not included in the package. Additional stops may be needed depending on the severity and type of algae.