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Business ProfilePool & Hot Tub Companies in Panama City, Florida

Cox Pools

Listed in Panama City 182 reviews(850) 235-7957

Cox Pools

Cox Pools is a custom pool builder in Panama City Beach serving Northwest Florida. Founded in 1958, it builds residential and commercial pools, renovates existing pools and designs outdoor living projects.

Last Updated October 9, 2026.

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Business Highlights
  • Cox Pools describes itself as family-owned and operated.
  • Cox Pools keeps plaster, paver decking and service in-house.
  • Cox Pools says its in-house warranty team handles most claims directly, without routing them to manufacturer support.
  • Cox Pools lists Florida pool-contractor licensure, Certified Pool Builder (CPB) status and certified Pebble Tec® installer status.
  • It names Jandy® as its exclusive equipment partner.

Service Area

Panama City, Panama City Beach, Lynn Haven, Southport, Callaway and Upper Grand Lagoon; Santa Rosa Beach, Inlet Beach, WaterColor, Seaside, WaterSound, Alys Beach and Rosemary Beach; Destin, Niceville, Shalimar, Valparaiso and Mary Esther; and Franklin, Gulf, Calhoun, Jackson and Washington counties.

Active Business Listing

Cox Pools is one of 9 pool & hot tub companies ProsGrade lists in Panama City, Florida.

Active
Public local listing
Listing details

9 services listed, including Custom residential pools, Commercial pool construction and Pool renovations and remodeling. Open weekdays, closed on weekends. 182 reviews.

  • Verified listing details
  • Service information
  • Customer review signals
  • Photo gallery
  • Public contact information
  • Published local profile

How This Business Compares

How Cox Pools compares with the other 8 pool & hot tub companies on ProsGrade in Panama City, using public Google ratings and review counts.

  • Has more Google reviews (182) than 7 of the 8 other Panama City pool & hot tub companies on ProsGrade.

Services Covered

9 services
  • Custom residential poolsEngineered gunite shells; Pebble Tec, quartz blend, standard plaster or glass bead finishes.
  • Commercial pool constructionResort, HOA and municipal aquatic facilities.
  • Pool renovations and remodelingPebble Tec, quartz blend, glass bead or standard plaster; tile, coping, decking and equipment updates.
  • Pool and spa combinationsAttached spa with spillover into the main pool.
  • Outdoor kitchens and barsBuilt-in grills, countertop bars, refrigeration and sinks.
  • Covered lanais and pavilionsTongue-and-groove wood ceilings, recessed lighting, ceiling fans and outdoor televisions.
  • Paver decking and copingTravertine, porcelain, brick and natural stone.
  • Equipment modernizationVariable-speed pumps, heat pumps, LED lighting and iAqualink automation.
  • Water featuresSheer descents, scuppers, deck jets, bubblers and rock or tile waterfall walls.

Reviews

What customers say

Several customers praise clear communication or prompt, helpful responses; two pool-building customers also describe hard-working crews. One customer reports another pool leak remained unresolved after delays and says Cox declined further repairs or reimbursement, despite the customer's stated lifetime warranty on the shell.

Customer Reviews

Sue Fleschner

I absolutely love my pool!!! Ben did an excellent job helping me design my outdoor living space. We had to get pretty creative and I'm so pleased with the result. His crew worked hard in tricky conditions and were always responsive and polite. The outcome was fabulous. Follow-up service has been excellent, as well. I strongly recommend Cox Pools!
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Martina Phee

We could not be happier with our experience building our pool! From start to finish, the entire process was smooth, professional, and honestly way less stressful than we expected. The quality of work exceeded our expectations and our backyard has completely transformed into our dream space for our family. A huge shoutout to Brad, who was there for us every single step of the way. No matter how many questions we had, he was always quick to respond, patient, helpful, and genuinely cared about making sure everything was done right. Having someone so involved and dependable throughout the entire process made such a difference and gave us so much peace of mind. The crew worked hard, stayed professional, and the finished product speaks for itself. We’ve already had so many compliments from neighbors and friends. If you’re considering building a pool, we absolutely recommend this company. We are beyond grateful and excited to make so many memories here with our kids for years to come!
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Lisa Allen

We recently had work done by Cox Pools, and the entire experience was outstanding from start to finish. The team was professional, responsive, and delivered high-quality work that exceeded our expectations. Everything was completed on time, the communication was excellent throughout the process, and the attention to detail really showed in the final result. I especially want to recognize Brittany Paridon for her professionalism and customer service. She was knowledgeable, organized, and incredibly easy to work with. Brittany made sure every question was answered promptly and kept everything running smoothly from beginning to end. Her dedication and positive attitude truly made a difference. We are extremely happy with the work Cox Pools completed for us and would absolutely recommend them to anyone looking for a company that delivers exceptional service and quality craftsmanship.
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Angie Mobley

Thank you Cox Pools for creating a beautiful pool at our new home! Cox Pools has installed 4 pools for us personally over the years on investment properties as well our personal use. They are ?? our go to for pools! We thank you so much for the excellent service and solid experience every step of the way! Pool school was amazing working with Tanner!
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Kathie De Lisio

WONT HONOR LIFETIME WARRANTY We had a pool installed in 2019. Have used their sister company for weekly service as they stated this would be good if there was a warranty issue. We started having leaks last spring (2024). Paid two times to have several leaking issues repaired. Called Cox when another leak arose about them fixing the pool since we have a lifetime warranty on the shell. They said they have several pools that are being redone so to faulty materials and that it was an 8 month wait. But they sent someone out to repair. Also, said we were responsible to keep the pool full to keep from voiding the warranty. At 8 months and with another leak we contacted them to see when we could expect the repair and they said, at least another 6 months and that we would need to continue filling the pool. They sent another person out to fix it but it is cold and he stated he wouldn't be doing any more dives. We now have another leak they won't fix, won't reimburse us for increased water usage, repairs or to hire another company. DO NOT BUY FROM THEM!!!!
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Frequently Asked Questions

How long do Cox Pools' residential builds typically take?

Most residential projects take a few months from signed contract to swimming; permitting and weather are major variables. Cox says it provides a construction schedule at the start and updates as the build moves along.

Does Cox Pools handle permits and engineering?

It handles structural engineering, permit packages, and HOA or architectural review submittals in Bay, Walton and Okaloosa counties.

Does Cox Pools provide financing directly?

No. Cox Pools works with independent lenders for new construction and renovations; the lenders set their own approval decisions, rates and terms.

How soon does Cox Pools respond to a warranty claim?

Cox says its team usually reviews a submission and reaches out within one to two business days to schedule a technician or ask follow-up questions.

Will Cox Pools renovate pools built by other companies?

Yes. Cox Pools says it renovates pools it did not originally build.