Plano Pool Service

We love our pool. During our property remodel, the pool renovation became a big part of the whole outdoor project, and the pool builder team stayed with us from start to finish. The process took some time, but they kept things moving, answered questions, and made sure the final result looked great. The finished pool is beautiful, works perfectly for the hot Texas weather, and has become the main feature of our backyard. Jonathan was an excellent coordinator and did a great job with follow-up and scheduling. The whole crew was helpful, professional, and easy to work with throughout the pool remodel. We also use them for ongoing pool service and maintenance, and that side of the team has been just as dependable. We are very happy with the pool design, construction work, and continued care, and we highly recommend them for pool remodeling and pool service.

Working with Plano Pool Service was a real customer delight for our pool renovation from the first design meeting to the final walkthrough. Tom patiently helped us shape the final plan, shared practical ideas, and made sure our choices for the pool remodel were smart and workable. He clearly explained the pool construction process, the schedule, and what to expect at each stage. The project started sooner than expected and was finished ahead of schedule, which made the whole experience even better. Every part of the pool renovation was handled professionally by John and the crew. The workmanship was solid, the job site was kept organized, and the team stayed focused on quality throughout the build. Tom stayed involved during the entire project, checked the progress often, gave us regular updates, and quickly handled any adjustments we requested. We always felt that he had our best interests in mind and wanted the finished pool to turn out exactly right. His guidance made the renovation process smooth, easy to understand, and low stress. The finished pool came out exactly as we envisioned and looks beautiful. We are completely satisfied with the planning, pool construction, communication, and professionalism shown throughout the project. We would gladly recommend them to anyone thinking about a new pool, pool remodel, or backyard pool upgrade.

Anthony, Thomas, and Adam did a great job working with me through every detail of my pool and patio project. I can be very particular, and they were patient, helpful, and easy to work with the whole time. Even when permit and city requirements in Plano led to a few design changes around the pool and patio layout, they stayed flexible and did everything they could to match my vision. The pool builder team communicated well, kept the project moving, and made the overall pool construction experience a positive one. Their crews and contractors were professional, and the finished pool, decking, and outdoor space turned out beautifully. They truly helped bring one of my dream backyard projects to life, and I love my new pool.

My wife and I bought a new home and wanted to start a pool build as soon as we closed. Anthony was a big help with the pool design, construction timeline, pricing, and quick response times. We received several quotes from other pool builders in Plano, but Anthony was the one who really listened to what we wanted. He included all of our ideas in the pool plan and suggested great upgrades that matched our vision for the new backyard. He stayed in touch with us through each phase of the pool construction process, answered all of our questions, and made us feel confident and comfortable with the whole investment. The quote was also very competitive, which made the decision even easier. The personal service, attention to detail, and commitment to quality would make us choose this pool builder again without hesitation.

I’m happy to recommend Plano Pool Service and Thomas for a full pool remodel. Thomas put together a very detailed proposal, and it gave us confidence right from the start. He clearly knows pool construction and remodeling, so we felt comfortable moving forward without shopping around more. He takes real pride in his work and shared several smart design ideas that made a big difference in how much we enjoy the pool. The large Baja step is perfect for relaxing in the heat, the buried backwash PVC line added convenience, and the grotto-style waterfall gave the whole pool a great custom look and feel. Thomas stayed involved throughout the project, checked in regularly on the job site, coordinated well with the crew, and was hands-on when needed. The work moved smoothly, the details were handled the right way, and the finished pool looks amazing. We truly love the remodel and are very pleased with the entire experience.