Pro Listing

Riverbend Sandler Pools

Pool & Hot Tub Companies in Plano, Texas
Ranked #12 in Plano | Grade C+
4.60 (1,059 reviews)

Riverbend Sandler Pools

Riverbend Sandler Pools provides end-to-end pool and spa design-build and ongoing care from its Plano, Texas headquarters. Homeowners often note organized project management and courteous crews, along with steady communication from design through completion.

Why Homeowners Choose This Business

Local homeowners cite thoughtful design support, steady communication from project managers, and orderly, clean worksites. Many note quick responses to questions and a smooth handoff from design to construction to service Local experience that helps homeowners across Plano, Texas compare a more region-aware provider.

Service Area

Headquartered in Plano, Texas and serving surrounding North Dallas communities including Dallas and McKinney for design, construction, service, and repairs.

Local Pro Business

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Listing details

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  • Verified listing details
  • Service information
  • Customer review signals
  • Photo gallery
  • Public contact information
  • Published local profile

How This Business Compares

A quick local comparison based on review strength, business detail, and local service fit.
  • Has more Google review volume than many local competitors.

Services Covered

  Establishment
  Point Of Interest
  Renovation Services
  Sporting Goods Store
  Store
  Custom Pool Design
  Pool Construction
  Inground Pools
  Maintenance
  Installations
  Spa installation
  Pool Renovation
  Repairs
  Pool Maintenance
  Weekly Pool Service
  Pool Equipment Repair
  Pool Automation
  Pool Lighting
  Filter Cleaning
  Heater Repair

Services include custom pool and spa design-build, renovations, weekly cleaning and maintenance, equipment inspections, filter cleaning, and repair services such as pumps, heaters, lighting, and automation components.


Reviews

Recent Reviews

4.60

(Based on 1,059 reviews)

Recent reviews consistently mention clear communication from designers and project managers, with many noting responsive follow-up during and after construction. Customers frequently praise efficient build timelines and tidy crews. Service clients highlight reliable weekly maintenance and quick replies to questions. A few comments mention decking material movement in wet seasons as a consideration discussed during planning.

Google Review
Meghan Ciganik on Riverbend Sandler Pools

Riverbend Sandler designed and built our swimming pool based on our needs. It is everything we wanted. We use them for weekly pool service (cleaning and checking the equipment). They also clean the filter when needed. Response time to any communication from us is quick and resolute.
My only complaint is that we picked travertine for our decking and were not told that each wet spring season, the ground might swell/shift and displace some of the stones. We keep having to use mason workers every year to address the issue. It would have been nice to know this was a possibility in advance.

We had several companies out to choose for our pool design and build. RBS has an impeccable reputation and they exceeded that in Eric Norris designing a pool with my wife’s concepts always forefront, to the build where RBS has standards beyond anyone else in the industry. Francisco and Daniel made sure we were well taken care of during the build, even when I had questions beyond the norm since I work from home and watched the entire process. Highly recommend!

Google Review
Blaine Thomas on Riverbend Sandler Pools

Riverbend Sandler was a pleasure to work with. We waited a very long time to confirm everything we wanted. Matt/Sales was extremely patient and made numerous changes with a smile. Eventually, we signed a contract for them to build a pool and everything transitioned to Francisco/Proj Mgmt. That transition was seamless. And then the construction process, oh my, flawless. Groundbreaking to water in the pool took 7 weeks and 1 day! Unbelievable really. Overall, we couldn't be more pleased with this team. And we are extremely happy with our pool. We'll hopefully enjoy this years to come and I can only hope our service experience meets the same level of service that both sales and construction teams delivered.

We built a backyard pool with Riverbend and had a great experience. Victor Ramirez designed the pool for us. He was very patient walking us through the process, choose of materials, and came up with a design that is better than we initially imagined. He is knowledgable and his choice of design elements (e.g., lights, bubblers, desk jets, etc) all turned out great! His design of the pool with the deck and other concrete work around the house really transformed the look and our living experience! The pool building team led by Dave Casper were also super professional throughout the process. They took care of all our concerns and questions (first-time pool!). We decided to continue using Riverbend for maintenance of our pool and is happy with the service!

Matt Toney designed our pool and somehow in 5 questions with a set of survey tools, captured exactly what we were looking for. After multiple proposals from other builders lasting hours, it was refreshing to work with Matt.

Francisco was our project manager and his crews are timely and clean. We were impressed with their efficiency, follow through and how polite and considerate they were. Francisco communicates clearly with a lot of positivity and detail. They actually beat their timeline as well so I cant say enough good about the whole experience throughout the entire build process.

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Frequently Asked Questions

They offer ongoing pool service that includes weekly cleaning, equipment checks, and filter cleaning as needed. Customers also use them for diagnosis and repairs on pumps, heaters, lighting, and automation components. The service department operates during weekday business hours. Availability can vary seasonally, so it’s best to contact them for scheduling.

Timelines vary by design complexity, permitting, and site conditions. Several reviews note efficient schedules and steady progress once construction begins. Your project manager will outline the steps and expected sequence. Weather and material choices can affect the final timeline.

Yes, designers guide homeowners through options for features such as lighting, bubblers, and deck jets, as reflected in customer feedback. They also review decking materials and how they perform over time. You’ll see renderings and selections before construction. Final choices are confirmed during the design phase.

They provide renovation services, including equipment upgrades and surface or feature updates. Scope can range from minor improvements to more comprehensive refreshes. The team can assess your existing pool and recommend options. Contact their office to discuss your goals and timeline.

The Plano, Texas location is open Monday through Friday, 8:00 AM to 5:00 PM. You can call (972) 596-7393 or visit their website for more information and to request service. The showroom and service desk are closed on weekends. Response times in reviews are often described as prompt during business hours.
 Verified Listing

Opening Hours


  • Monday 8:00 AM – 5:00 PM
  • Tuesday 8:00 AM – 5:00 PM
  • Wednesday 8:00 AM – 5:00 PM
  • Thursday 8:00 AM – 5:00 PM
  • Friday 8:00 AM – 5:00 PM
  • Saturday Closed
  • Sunday Closed

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Business Details


Business Rating
4.60 (1,059 reviews) Pro Listing
Address
4016 W Plano Pkwy Ste 100, Plano, TX 75093
Business Type
Swimming Pool Contractor

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