Business ProfilePool & Hot Tub Companies in Portland, Oregon
Pacific Hot Tub Solutions
Pacific Hot Tub Solutions
Based in Oregon City, Pacific Hot Tub Solutions sells hot tubs and swim spas, including new Cal Spas and Tropic Seas models and certified pre-owned hot tubs. Its hot tub and swim spa repair service covers Portland and nearby communities; reconditioned spas use OEM parts when repairs or replacements are needed.
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Business Highlights
- The company is locally owned and operated.
- Certified pre-owned hot tubs include a one-year parts-and-labor warranty.
- Repair work is covered by a one-year warranty on labor and OEM parts.
- Qualifying reconditions include a two-year parts-and-labor warranty.
Service Area
Oregon City, Portland, Milwaukie, West Linn, Lake Oswego, Gladstone and Happy Valley.
Active Business Listing
Pacific Hot Tub Solutions is one of 8 pool & hot tub companies ProsGrade lists in Portland, Oregon.
Active
Public local listing
Listing details
9 services listed, including New hot tubs and swim spas, Certified pre-owned hot tubs and Installation. Open 7 days a week. 234 reviews.
- Verified listing details
- Service information
- Customer review signals
- Photo gallery
- Public contact information
- Published local profile
How This Business Compares
How Pacific Hot Tub Solutions compares with the other 7 pool & hot tub companies on ProsGrade in Portland, using public Google ratings and review counts.
- Has the most Google reviews (234) of the 8 Portland pool & hot tub companies on ProsGrade.
Services Covered
9 services- New hot tubs and swim spasCal Spas and Tropic Seas models; saltwater and Wi-Fi app-control options.
- Certified pre-owned hot tubsOEM parts used when repairs or replacements are needed.
- InstallationFor purchased tubs: delivery and placement; slight shimming if needed.
- Hot tub and swim spa maintenancePlans include an initial system flush and two drain/clean/fills each year.
- Hot tub and swim spa repair17-point circulation and operations inspection.
- Hot tub moving
- ConsignmentFor newer spas in great working condition.
- Hot tub removal, recycling and disposalMinimal or no property impact.
- Supplies and accessoriesSteps, cover assists, automated covers and replacement covers.
Reviews
What customers say
Customers describe the team as pleasant and the staff as friendly; two reviews also praise quick, efficient work. One customer reports that a crew scheduled for a 9–11 a.m. arrival came almost 2 p.m. without an update. That customer also says the work was done quickly once the crew arrived.
Customer Reviews
TJ Merrion
Thank goodness for Pacific Hot Tub Solutions. I requested a drain and clean after our hot tub had been off and not used for over 2 years. Water had gotten in and things were growing, it was gross. Now, it's not! The service folks were friendly and even got the cover looking nice again. They were able to schedule me within the week. THANK YOU!
kristen chambers
The team was on time and incredibly pleasant to work with. They were incredibly efficient; I thought the hot tub removal would take a bit of time but there were done very quickly!
Would hire them again and strongly endorse them to prospective customers :)
Shawna Axness
Once they arrived on-site, work was done quickly and efficient.
I would have rated them higher if they were better about communicating as to arrival time. Appointment was scheduled with an arrival between 9-11am but they did not arrive until almost 2pm with no communication letting me know they would be late.
Clearwater Spa
Friendly, easy to talk to staff, Large variety of consignment spas, Quick and easy financing, Delivery in less than 2 weeks. Love the informational text communications.
chuck stahl
Crew was on time and very professional. My removal and new setup was not normal, but they made it look easy, effortless and smooth. We are happy to finally have hot tub back!! Thank you
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Frequently Asked Questions
Does Pacific Hot Tub Solutions make electrical connections?
It can advise on installation and permit requirements and how to obtain permits, but its staff do not make electrical connections. Customers are responsible for coordinating directly with a contractor for any required work.
Can a new hot tub order be canceled or returned?
A new hot tub order can be canceled before the order is placed, but it cannot be refunded or returned once the product has been ordered. Reconditioned and consignment spas are sold as-is with a limited warranty.