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Business ProfilePool & Hot Tub Companies in Richmond, Virginia

Anthony & Sylvan Pools

Listed in Richmond 72 reviews(804) 494-7004

Anthony & Sylvan Pools

Anthony & Sylvan Pools designs and builds custom inground pools in Richmond, with pool renovation and maintenance also available. The company has more than 80 years of experience designing and building inground pools and spas.

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Business Highlights
  • It offers a lifetime structural warranty for concrete pools while the owner owns the pool, subject to terms and limitations.
  • Its pool-closing service includes a freeze-damage guarantee.
  • It lists Virginia license/registration #2701011419 (RFC/ELE).

Service Area

Richmond, Midlothian, Chesterfield, Powhatan, Glen Allen, and surrounding areas.

Active Business Listing

Anthony & Sylvan Pools is one of 9 pool & hot tub companies ProsGrade lists in Richmond, Virginia.

Active
Public local listing
Listing details

7 services listed, including Custom inground pool construction, Swim spas and Pool renovation. Open weekdays, closed on weekends. 72 reviews.

  • Verified listing details
  • Service information
  • Customer review signals
  • Photo gallery
  • Public contact information
  • Published local profile

How This Business Compares

How Anthony & Sylvan Pools compares with the other 8 pool & hot tub companies on ProsGrade in Richmond, using public Google ratings and review counts.

  • Has the most Google reviews (72) of the 9 Richmond pool & hot tub companies on ProsGrade.

Services Covered

7 services
  • Custom inground pool constructionConcrete pools; fiberglass pools in select markets.
  • Swim spasCounter-current jets; smaller footprint.
  • Pool renovationResurfacing; coping, tile and decking; mastic repair or replacement.
  • Pool cleaning and vacuuming
  • Water testing
  • Pool opening and closing33-point inspections; winterizing.
  • Pool equipment repair and installation

Reviews

What customers say

Several pool-building customers praise design guidance, crew scheduling and updates during construction. The experiences are not uniform: one customer reports a build taking more than twice as long as communicated, coping that remained brown-stained after some stones were replaced, and deck damage that went unrepaired; another reports no oversight and says they next saw anyone from the company six weeks after the plaster job was complete.

Customer Reviews

Amanda Wheeler

We had an excellent experience with the service team at Anthony & Sylvan Pools. From start to finish, everyone was attentive, prompt, knowledgeable, and genuinely helpful. Vicky was wonderful to work with and helped get us scheduled quickly after a previous pool company left us with a mess and essentially abandoned the job. Terrance came out, thoroughly cleaned the pool, and also took care of several minor maintenance items while he was here. We are truly grateful for their professionalism, responsiveness, and willingness to help us get our pool back in order. We highly recommend Anthony & Sylvan Pools!
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Bret Stolle

I do not recommend Anthony & Sylvan. The pictures of my plaster job speak for themselves. They 100% subed out the work on my job. Anthony and Sylvan showed up to quote the job, and the next time we saw anyone from the company was 6 weeks after the job was already complete. No oversight
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nag g

We had an excellent experience throughout our pool-building process. Tom did an amazing job designing our pool, walking us through all the available options, and patiently answering every question we had along the way. His expertise made the design process smooth and enjoyable. Colin, our project manager, was outstanding. He was always available, highly communicative, and kept us informed through every stage of the project. He regularly visited the site, ensured the work was progressing on schedule, and made sure the quality of the build met expectations. Chloe was fantastic in coordinating and scheduling the crews. She consistently provided updates and kept everything organized, making the entire process stress-free and transparent. We are extremely happy with our new pool and the overall experience. We highly recommend.
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Mark Anderson

Anthony & Sylvan delivered the pool of our dreams in a timely fashion! Everyone on the staff were knowledgeable and pleasant to work with, starting with Tom in sales who helped design our pool. Chloe and Jessica did a great job at scheduling/planning the installation and keeping us informed throughout the build process. Colin and Michael made sure technical and operation aspects went smoothly. I would highly recommend Anthony & Sylvan to build your pool.
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Mark Schmid

We chose Anthony & Sylvan based on a good sales pitch and design software that got us very excited about our pool. The construction took more than twice as long as originally communicated to us, so we got our pool completed just in time to close it for winter. 2 other big issues - 1. We paid for premium coping that should have been pure gray stones, but many of ours had significant brown discoloration. They came back to replace some of the coping, but a lot of it still has significant brown stains. Worst of all, during the work to replace stones, they damaged the pool deck and did nothing to repair or compensate us for the damage. 2. After 1 year, our concrete pool deck has a large crack running through it. Anthony & Sylvan told me it’s outside our 1 year warranty and they did nothing to help. Extremely disappointing to have a 30 foot long crack in our pool deck that is just over a year old. Overall we are enjoying our pool, but for this level of investment I expect better customer service if issues arise. If I were to do it again, I would choose a different company.
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Frequently Asked Questions

Does a homeowner need pool plans before meeting with Anthony & Sylvan?

No. A design consultant works with the homeowner to create a custom pool design at the first meeting.

How long does an Anthony & Sylvan pool build take?

The company gives an average build time of 8 to 12 weeks; design complexity, features and weather can affect the schedule.

Does Anthony & Sylvan handle permits for new pools?

It handles necessary permits for new pool construction, and requirements vary by location.

What financing options are available for a new pool?

Financing is available through partner lenders, or homeowners can use a home equity line of credit (HELOC).

Are pool renovations covered by Anthony & Sylvan’s lifetime warranty?

No. The company says renovations and backyard upgrades or products do not come with lifetime warranties.