Business ProfilePool & Hot Tub Companies in Rochester, New York
Auguste Pool Service LLC
Auguste Pool Service LLC
Auguste Pool Service LLC is based in Irondequoit and serves pool and hot tub owners across Western New York. Its work spans seasonal pool upkeep and equipment repairs, as well as cleaning, repairs, transport and removal for hot tubs.
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Business Highlights
- The company says it has more than a decade of experience.
Service Area
Western New York.
Active Business Listing
Auguste Pool Service LLC is one of 12 pool & hot tub companies ProsGrade lists in Rochester, New York.
Active
Public local listing
Listing details
8 services listed, including Pool openings, Pool closings and winterization and Pool cleaning and maintenance. Open 24 hours, 7 days a week. 30 reviews.
- Verified listing details
- Service information
- Customer review signals
- Photo gallery
- Public contact information
- Published local profile
How This Business Compares
How Auguste Pool Service LLC compares with the other 11 pool & hot tub companies on ProsGrade in Rochester, using public Google ratings and review counts.
- One of 12 Rochester pool & hot tub companies on ProsGrade.
Services Covered
8 services- Pool openingsSeasonal startup
- Pool closings and winterizationPlanned closing and winterization
- Pool cleaning and maintenanceRegular upkeep, water care or a deeper cleanup
- Pool equipment repairsPumps, filtration and general equipment troubleshooting
- Filter sand changes
- Hot tub repairsLeaks and equipment malfunctions
- Hot tub transport and removalScope depends on size, distance and property access
- Hot tub cleaning and maintenanceDrain-and-clean or scheduled maintenance
Reviews
What customers say
Customers describe quick results: one says a pool was clear and swimmable within a few hours, while another says a pump was repaired in under 10 minutes. A customer also praises quick responses, clear updates and efficient work. One customer reports waiting all day on a Monday for service without receiving a visit or a call; later calls disconnected, and the customer disliked not being able to speak with a real person.
Customer Reviews
Elizabeth Prince
We called on a Monday before the 4th was told they probably couldn’t come until Monday 7/6. We answered all questions with their AI person. Gave address, instructions on how to get to the pool etc. Monday (today) we sat around all day waiting for them and got nothing, not even a phone call. When I tried to call them numerous times after 3 pm their phone rang once then disconnected. I don’t know who gave them positive reviews but I call them highly unprofessional! Plus hated that I couldn’t talk to a real person! 5 thumbs down!
Jennifer Kessler
If I can give 1000 stars ! Anthony is the BEST in the business. He brought his own equipment and within a few hours he had my pool clear & swimmable. He’s very patient and I’ll never call anyone else. Highly recommend ! ??
KEN WOODRING
After calling Anthony on a Saturday afternoon, he came to my house on the following Monday and repaired my pump (not priming) in less than 10 minutes. Very professional and definitely experienced. I’ll definitely call him again for future work.
Yessy Garcia
If you are seeking a dependable company that offers excellent pool services, I highly recommend this one. Anthony is known for his efficiency and reliability. I have been a satisfied customer since the beginning, and he has consistently met my expectations.
Shae Singletary
I couldn’t be happier with the pool service I received from Anthony and his partner ! From start to finish, the communication was absolutely top-notch—quick responses, clear updates, and total professionalism. They arrived on time, worked efficiently, and got everything done faster than I expected without cutting any corners. The results were amazing—my pool has never looked better! If you're looking for a team that’s reliable, skilled, and truly cares about their work, this is the one. Highly recommended! Check out the pictures - speak volumes!!
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Frequently Asked Questions
What does Auguste Pool Service do when winterizing a pool?
Pool closings include preparing equipment, blowing out lines, adding closing chemicals and securing the cover.
What do Auguste Pool Service's pool-cleaning plans cover?
Prime covers routine upkeep, while Elite adds water testing and chemical balancing. Deep Sweep targets heavy debris with an external vacuum pump and excludes water testing and chemical treatment.
How does Auguste Pool Service determine pool-repair pricing?
Repair pricing depends on the equipment, diagnosis, parts and work needed.
What happens after a service request to Auguste Pool Service?
The request starts the conversation; the company confirms the scope, quote and appointment details.
Does Auguste Pool Service include electrical reconnection in hot tub transport?
Electrical reconnection is additional.